Senior Business Analyst - Process Improvement / ServiceNow / Business Transformation – Federal Govt
- Lead discovery and requirements analysis activities for business transformation initiatives.
- Facilitate workshops and stakeholder engagement sessions with business and ICT teams.
- Document current-state processes and design future-state service models.
- Prominent Federal Government Agency
- Short-term contract with extension potential
- Rewarding hourly rates $$ delivering strategic business transformation outcomes
We are seeking an experienced Senior Business Analyst to support a strategic business transformation initiative within a leading Federal Government Agency. The successful Senior Business Analyst will lead discovery, process redesign and requirements definition activities focused on modernising key business services and supporting technology uplift initiatives. You will be offered an initial 3 month contract with the possibility of extension and receive a rewarding hourly rate.
The successful Senior Business Analyst will be responsible for, but not limited to:
- Leading discovery and requirements analysis activities across business transformation initiatives
- Facilitating workshops and stakeholder engagement sessions with business and ICT teams
- Documenting current-state processes, identifying pain points and designing future-state service models
- Developing business requirements, solution options, recommendations and implementation roadmaps
- Supporting business cases, investment proposals and executive briefing materials
The successful Senior Business Analyst will have:
- Proven experience delivering business transformation, digital service and process improvement initiatives
- Strong requirements elicitation, workshop facilitation and stakeholder engagement experience
- Experience in business process analysis, process redesign and future-state operating model development
- Experience preparing business cases, options analyses and executive-level decision support artefacts
- Experience with ServiceNow, Microsoft Power Platform, workflow or records management platforms highly regarded
This is a great opportunity to work with a leading Federal Government Agency and drive meaningful business transformation and process improvement initiatives. The successful Senior Business Analyst will be offered an initial contract with extension potential and receive a rewarding hourly rate. Please call HiTech on ************ or send your resume to ******************* today! For more opportunities go to ******************. REF: AO80
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.