Retail Store Manager
- Manage daily operations of the supermarket
- Lead and develop a high-performing team
- Ensure excellent customer service and store standards
Benefits
At Manesh Group, you’re part of something bigger. Your work makes a real difference to independent businesses and local communities. When you join us, you can:
- Thrive your way with flexible work options
- Make your mark in a high-performing, values-led team
- Help deliver a great shopping experience to the many locals and visitors who shop with us every day
- Work in a supportive team environment where everyone can be themselves
What’s on offer
We’re proud to offer a workplace that supports your wellbeing, growth and sense of belonging:
- Career growth: ongoing learning and development opportunities
- Flexibility: Flex Ready and Family Friendly Workplace accredited
Key responsibilities
- Decide the grocery, fresh food and household range carried in the supermarket, and set stock levels for the shop floor and back room
- Set and maintain service standards at the checkouts, deli, produce and customer service areas
- Put in place buying and in-store marketing approaches that suit a Palm Cove supermarket, and agree retail prices
- Plan and run store promotions, specials and local advertising so the supermarket’s range is visible to residents and visitors
- Keep accurate stock and sales records
- Prepare and monitor the store budget so labour, waste and shrinkage stay under control
- Recruit, roster, train and supervise supermarket staff, and coach them on merchandising and customer service
- Deal with day-to-day operational problems and customer issues
- Make sure the store meets workplace health and safety, food safety, security and company policy requirements
Skills and experience required
- At least one year of relevant retail or supermarket management experience
- A Diploma or higher qualification
- Demonstrated ability to run a supermarket or similar high-volume grocery retail site, including range and stock decisions, pricing, promotions, staff leadership, budgeting and customer service
- Ability to work full-time on site in Palm Cove and meet the operational demands of a busy independent supermarket
About the company
Manesh Group operates independent, family-owned businesses across hospitality, food service, consumer and retail, real estate and logistics. The Palms Supermarket in Palm Cove located in QLD is part of the group’s retail division and serves a steady flow of local residents and visitors every day. We are seeking a Retail Store Manager to take day-to-day control of the supermarket, lift sales performance, keep shelf and service standards consistent, and lead the store team.
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