Retail Manager
- Manage daily operations across the service station, convenience store, restaurant, function rooms and truck parking area.
- Oversee stock, suppliers, pricing, promotions, staffing, customer service and sales performance.
- Maintain financial and stock records and ensure compliance with workplace health and safety, food safety and fuel-handling requirements.
Next Gen Talent
Business name: - EXXON AUSTRALIA PTY LTD
Job Title: Retail Manager
Location of Work: - 4352 New England Hwy, Guyra, NSW 2365
Salary - $76000 - $80000 + Super
About the company: -
Exxon Australia Pty Ltd, operating under the name Ampol Guyra, is a reputable Australian enterprise situated at 4352 New England Highway, Guyra, NSW 2365. We are a retailer of petroleum products supplied by Ampol Australia Petroleum Pty Ltd, a major refiner of crude oil and marketer of petroleum products in Australia. Our organisation operates an Ampol service station, convenience store and dine-in restaurant with a seating capacity for 24 diners, a meeting room for truck drivers with a 20-person capacity for dining and relaxation and a small function room for event bookings (e.g. birthdays, special occasions, meetings, club events, etc.) which can comfortably accommodate additional 12–15 customers. Ampol Guyra is the only place in Guyra where truck drivers can park their vehicles with ease as the rear of the site can accommodate up to 18 semitrailers and the truckers’ meeting room is accessible from the rear of the building, making the Ampol
Minimum requirement
- AQF Associate Degree, Advanced Diploma or Diploma
- 1+ years experience in a similar role.
Roles and Responsibilities
- Manage the day-to-day running of the service station, convenience store and dine-in restaurant, making sure all areas are open, stocked, clean and running smoothly during trading hours.
- Decide on the range of products and stock levels for fuel, convenience items and food, place orders with suppliers including Ampol, and check deliveries and stock to reduce waste and shortages.
- Set prices and plan promotions to attract local customers, travellers and truck drivers, including meal deals and offers for the restaurant and convenience store.
- Recruit, train, roster and supervise staff, set clear work standards and check staff performance so customers get friendly, efficient service.
- Oversee bookings and service for the function room and truckers’ meeting room, including birthdays, meetings and club events, and make sure the rear truck parking area stays safe and organised for up to 18 semitrailers.
- Monitor sales, budgets and daily takings, keep accurate financial and stock records, and prepare regular reports for the business owner.
- Make sure the business meets workplace health and safety, food safety and fuel handling rules, and deal with customer feedback and complaints quickly and professionally.
Skills & Qualities Required:
- a passion for providing exceptional customer service.
- Easily process payments and manage multiple suppliers, channels through quick fuel/ profit track software
- ability to lead and motivate the team to meet our high service standards proven ability to achieve sales, wages & stock loss targets demonstrated skills in stock management
- a daily focus on drive the sales, lift the KPIs and customer centricity
How to Apply:
To apply for this position, please email your resume to info@nextgentalent.com.au. Please note that only short-listed candidates will be contacted, and your application will be treated as strictly confidential
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