Retail Manager - Rockhampton Airport
- Lead the day-to-day operations of two food and beverage outlets and a news and gift store at Rockhampton Airport.
- Manage, roster and develop front-of-house and kitchen teams while delivering strong customer experiences and stakeholder relationships.
- Oversee budgets, food and labour costs, menu and promotions, reporting, and compliance with food safety, WHS and quality standards.
One Leader. Multiple outlets. Endless opportunity.
Retail Manager | Rockhampton Airport
Permanent Full-Time | 40 Hours Per Week
Salary: $70,000 – $80,000 per annum
Cater Care is seeking an experienced and commercially driven Retail Manager to take the reins of our Rockhampton Airport operation and lead a diverse, multi-outlet business.
With responsibility for two food and beverage outlets and a news and gift store, this is an operation that offers variety, pace and plenty of opportunity to make an impact.
At the centre of the operation is Two Brothers, a dynamic café and bar combining quick-service convenience with a full menu of made-to-order meals. Add the diversity of the wider airport retail offering, and you'll have an operation that needs a leader who can think on their feet, bring teams together and deliver across every aspect of the business.
Reporting directly to the Regional Operations Manager, you'll have full operational control and accountability. This is your opportunity to lead the business, shape the team, own the results and drive the operation forward.
What you'll be responsible for
You'll play a key role in the success of the operation, with responsibilities including:
- Manage, rosterand mentor the front-of-house and kitchen teams, building a positive, accountable and high-performing workplace culture.
- Champion exceptional customer experiences and maintain strong, professional relationships with suppliers, contractors, airport representatives and site stakeholders.
- Monitor operating margins, manage food and labour costs against budgets, and ensure accurate and timely administrative reporting.
- Collaborate on menu development, oversee daily food preparation and presentation, and introduce engaging monthly promotions and themed activities.
- Ensure compliance with HACCP, food safety legislation, workplace health and safety requirements and site quality audit standards.
- Lead regular toolbox talks, encourage accountability and create an environment where team members feel supported and motivated to succeed.
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Skills
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