Restaurant Manager
- Oversee daily operations of the restaurant
- Manage staff and ensure high service standards
- Control operational costs and maintain customer satisfaction
About the Position
We are seeking an experienced and motivated Restaurant Manager to oversee the daily operations of our restaurant. The successful candidate will be responsible for maintaining high service standards, managing restaurant staff, controlling operational costs and ensuring a positive dining experience for customers.
Key Duties and Responsibilities
- Recruit, train, coordinate and supervise front-of-house and kitchen staff to maintain efficient restaurant operations.
- Monitor customer satisfaction, respond to feedback and resolve service-related concerns professionally.
- Oversee stock management, maintain inventory records and monitor financial transactions and operational expenditure.
- Coordinate with chefs to develop and review menus that meet customer preferences and business requirements.
- Ensure restaurant premises, dining areas and facilities are maintained to appropriate cleanliness, presentation and food safety standards.
- Manage supplier relationships, coordinate purchasing activities and establish pricing strategies in line with operational budgets.
- Organise and oversee special dining events, private functions and group bookings to ensure smooth service delivery.
- Supervise daily restaurant activities, including reservations, guest arrivals, table arrangements and food service when required.
- Maintain compliance with relevant workplace health, safety and food handling regulations.
Qualifications and Experience
To be considered for this position, applicants must have:
- A minimum of 2 years of full-time relevant experience in restaurant management or a closely related role.
- At least an AQF Diploma qualification in Hospitality Management or a relevant equivalent qualification.
- Demonstrated experience in managing restaurant operations, employees and customer service.
- Sound knowledge of food safety requirements, workplace procedures and hospitality industry standards.
Required Skills
- Strong leadership, staff management and team development abilities.
- Excellent communication, interpersonal and customer service skills.
- Competency in budgeting, inventory control and financial record management.
- Strong organisational, multitasking and problem-solving capabilities.
- Ability to perform effectively under pressure in a busy restaurant environment.
- Good understanding of restaurant operations, menu planning and service coordination.
How to Apply
Interested applicants are encouraged to apply via CareerOne system.
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