Regional Support Coordinator (A04)

Job description

About the Role

We are seeking an experienced and highly organised Regional Support Coordinator (AO4) to provide high-level administrative, operational and coordination support to a busy Regional Director and Regional Management Team. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and enjoys balancing executive support, team coordination, stakeholder engagement, and business operations.

Working within a dynamic regional government office, you will play a critical role in ensuring the smooth day-to-day operation of the region while coordinating key administrative functions and supporting a team of Business Support Officers.

Key Responsibilities

• Provide high-level administrative and operational support to the Regional Director and Regional Management Team (RMT).
• Supervise and coordinate the day-to-day activities of three AO3 Business Support Officers, including work allocation, mentoring, training and performance support.
• Manage and coordinate the Regional Director's inbox, ensuring timely triage, tracking and follow-up of correspondence, enquiries and action items.
• Coordinate daily administrative priorities, monitor outstanding actions and ensure deadlines are achieved.
• Liaise with internal stakeholders and management to follow up actions and support business outcomes.
• Prepare and maintain reports, presentations, trackers, registers, process maps and operational documentation.
• Coordinate meeting logistics and quality assure agendas, minutes and action registers.
• Act as a key contact for administrative, records management, information management and business support enquiries.
• Prepare correspondence, briefing notes, executive documents and presentations for senior leadership.
• Maintain and improve office systems, processes and administrative procedures.
• Provide practical technology support, including assistance with Microsoft Teams meetings, audio-visual equipment and meeting room technology.
• Respond to competing priorities and ad hoc requests with professionalism, initiative and sound judgement.

About You

To be successful in this role, you will demonstrate:

• Experience in a business support, executive support, office coordination or team leadership role.
• Previous experience supporting senior leaders and management teams.
• Experience coordinating or supervising administrative support staff.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint and Visio.
• Strong capability in preparing professional reports, presentations, spreadsheets, trackers and process documentation.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong problem-solving abilities and sound decision-making skills.
• Confidence troubleshooting common IT, audio-visual and virtual meeting technology issues.
• Exceptional written and verbal communication skills.
• Strong stakeholder engagement and customer service capabilities.
• High attention to detail, professionalism and discretion.
• The ability to work independently while maintaining a collaborative and team-focused approach.

Applications are encouraged from candidates who can demonstrate strong administration, executive support, team coordination and Microsoft Office capabilities within complex and fast-paced environmentsFor further information please call Jacqui 32392500

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