Receptionist / Administrator

Full-time Permanent Reception / Administration role in Inner Brisbane CBD

Your new company

This established financial planning practice provides specialised aged care and retirement advice, supporting clients through important financial decisions. They offer a professional, client-focused environment where quality service, accuracy, compliance, and strong relationships are highly valued.

Your new role

As the Receptionist / Administrator, you will be the first point of contact for clients while providing high-quality administrative support across the office. You will help create a welcoming and professional experience for clients, maintain accurate records and assist the wider team with day-to-day operations.

Key responsibilities will include:

• Answering incoming calls professionally and directing enquiries appropriately
• Welcoming clients and ensuring meeting rooms are prepared and maintained
• Sending appointment confirmations and confirming meetings in advance
• Preparing client folders and documentation for upcoming appointments
• Scanning, filing and maintaining accurate client records
• Supporting the administration of Centrelink-related client services
• Collecting and distributing mail
• Maintaining office presentation and ordering consumables
• Providing administrative support to advisers and the wider team

What you'll need to succeed

Your previous experience in reception or administration will be highly beneficial, as well as:

• Strong written and verbal communication skills
• A professional, warm and confident approach to client interactions
• Excellent attention to detail and commitment to accuracy
• Strong organisation, prioritisation and time-management skills
• Ability to work independently and manage competing responsibilities
• Confidence learning new systems and technical processes
• Strong relationship-building and stakeholder engagement skills
• A proactive, self-starting approach with a willingness to support the broader team
• Experience working within financial services would be highly regarded

What you'll get in return

In return for your hard work, you'll be rewarded with:

• Competitive salary + Super (experience dependent)
• Early finish on Fridays
• Great experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.