Quotes Officer/Customer Service

Hays · Acacia Ridge QLD 4110 · Full time
Posted today

Quotes Officer/Customer Service

KEY POINTS WE FOUND
  • Prepare accurate and timely quotations from customer enquiries and technical drawings.
  • Process orders, invoicing and customer requests via phone and email.
  • Liaise with suppliers regarding pricing, availability and lead times.

Full Time Permanent | Competitive Salary | South Brisbane Location

Your new company

An Australian manufacturer and supplier servicing the electrical, construction and infrastructure sectors is seeking a Quotes Officer / Customer Service professional to join their Queensland team. Known for their strong customer service and technical expertise, they pride themselves on delivering accurate solutions and building long-term relationships with customers.

Your new role

  • Prepare accurate and timely quotations from customer enquiries and technical drawings
  • Process orders, invoicing and customer requests via phone and email
  • Work closely with sales, production and warehouse teams to coordinate customer requirements
  • Maintain customer pricing, allowances and quote records
  • Liaise with suppliers regarding pricing, availability and lead times
  • Resolve customer enquiries and issues through to completion
  • Develop strong knowledge of the company's products and solutions

What you'll need to succeed

  • Experience in quoting, estimating, internal sales or customer service with a pricing component
  • Strong attention to detail and accuracy
  • Excellent communication skills and confidence in dealing with a range of stakeholders
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Strong administration and computer skills, including ERP or order processing systems
  • Experience within manufacturing, construction, industrial supply or a related industry will be highly regarded

What you'll get in return

  • Permanent, full-time opportunity
  • Competitive Salary
  • Supportive and collaborative team environment
  • Stable business with a strong reputation in its industry
  • Opportunity to build your technical knowledge and develop long-term career opportunities within the organisation

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Skills

0 of 11 matched
Attention to detailComputer skillsCustomer requests handlingCustomer serviceErp systemsEstimatingInvoicingManufacturing industry knowledgeOrder processingQuotingStakeholder management

Perks & benefits

0 of 3 matched
Develop long-term career opportunities within the organisationOpportunity to build your technical knowledgeSupportive and collaborative team environment