Pre -Delivery Team LeaderBundoora, VIC
- Coordinate national pre-delivery work and manage technician workloads.
- Lead and support the Pre-Delivery Technician team while ensuring quality and timely completion of work.
- Identify opportunities for process improvement and maintain strong quality standards.
This is a hands-on team leadership role where you’ll coordinate national pre-delivery work, manage technician workloads and make sure equipment is checked, tested and completed to a high standard before it leaves us.
You’ll work closely with Sales Operations, the Warehouse team and technical teams to manage priorities, resolve issues and keep jobs moving.
You’ll also be expected to roll up your sleeves and support the team with pre-delivery work when required.
Key responsibilities include:
- Lead, coach and support the Pre-Delivery Technician team
- Allocate and prioritise pre-delivery work orders
- Manage daily workloads and resolve team escalations
- Ensure equipment, software and licensing are ready for each job
- Maintain quality, accuracy and timely completion of pre-delivery work
- Work closely with Sales Operations and Warehouse teams across Australia
- Review completed work and maintain strong quality standards
- Identify opportunities to improve processes, team capability and efficiency
- Support the team with hands-on pre-delivery work when required
The PD also places a strong focus on team coaching, workload management, quality checking and continuous improvement.
About You
You’re an organised and practical team leader who enjoys keeping people focused and work moving.
You bring:
- Experience leading or coordinating a technical, warehouse, service or operations team
- Strong organisation and workload management skills
- Good problem-solving and decision-making ability
- Strong attention to detail and quality
- Confident communication and stakeholder management skills
- A hands-on approach and willingness to support the team when needed
- Good computer skills and confidence working with business systems
- A continuous improvement mindset
A background in electronics or IT will be highly regarded.
Why Join Aptella?
Join a growing technology business where you’ll have the opportunity to lead a team, improve processes and play an important role in getting our technology ready for customers across Australia.
What You’ll Get
- Team leadership role based in Bundoora
- Exposure to leading positioning and automation technology
- Ongoing technical and leadership development
- Career progression opportunities
- Flare discounts and wellbeing benefits
- Discounted gym memberships and health insurance
- Supportive and experienced team culture
The Opportunity
If you enjoy leading people, improving processes and making sure things are done properly and on time, this is a great opportunity to step into a key operational role with Aptella.
You’ll help build a strong team, maintain high quality standards and ensure our customers receive equipment that is ready to perform from day one.
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