Porter
- Welcoming guests and carrying luggage
- Valet parking guest vehicles and explaining hotel facilities
- Providing tourism information and maintaining cleanliness standards
Company Description
Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
Our Concierge team is responsible for providing first impressions to our guests.
As a Porter, your key responsibilities will include (but not limited to):
- Welcoming guests.
- Carrying luggage.
- Valet parking guest vehicles.
- Explaining hotel facilities.
- Maintaining the cleanliness standards of the Hotel entrance.
- Providing tourism information including dining and entertainment recommendations.
- Promoting the Accor Live Limitless Loyalty Program.
- Ability to work a flexible 7-day roster including AM and PM shifts.
You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
Qualifications
The successful candidate will have previous experience in a similar role plus (but not limited to):
- Ability to lift sometimes heavy luggage.
- Ability to work as part of a team but also independently.
- Ability to provide prompt and efficient service including upselling advantageous.
- Time management skills with the ability to multi-task.
- Responsible Service of Alcohol and
- C Class Driver’s Licence (Manual).
Additional Information
Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.
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