Porter - Kingfisher Bay Resort- K'gari (Fraser Island)

Voyages Indigenous Tourism Australia · Fraser Island QLD 4581 · Part time
Posted 6d ago

Porter - Kingfisher Bay Resort- K'gari (Fraser Island)

Voyages Indigenous Tourism Australia
Cultural DiversityDiversityGraduates
+3 more
~$50k - $60k(Estimated)
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KEY POINTS WE FOUND
  • Welcome resort guests and assist with arrivals, departures and enquiries.
  • Transfer luggage safely and help guests with transport and Front Office requests.
  • Deliver friendly customer service as part of the resort’s Front Office team.

Kingfisher Bay Resort | Permanent Part Time | Live-On Island Role 

Love meeting new people and creating great first impressions? 

Join the team at Kingfisher Bay Resort and play an important role in welcoming guests to one of Australia's most unique island destinations. From assisting with arrivals to helping guests settle into their stay, you'll be part of creating memorable experiences from the moment they arrive on beautiful K'gari. 

Why Join Us 

  • Discounted staff accommodation with Wi-Fi and utilities included 
  • Discounted meals and resort-wide employee discounts 
  • FREE K'gari Explorer Tours and ferry transfers 
  • Access to staff village facilities, gym and community centre 
  • Generous discounts on Journey Beyond travel and experiences 

About the Role 

You'll help create a smooth and welcoming experience for guests arriving at and departing from Kingfisher Bay Resort. 

Working closely with the Front Office team, you'll assist with luggage transfers, guest transport and resort enquiries while providing friendly, professional service throughout the guest journey. 

Key responsibilities include: 

  • Welcome guests and assist with arrivals and departures 
  • Transport luggage safely across the resort 
  • Provide information about resort facilities and services 
  • Assist with guest requests and Front Office operations 
  • Help create exceptional guest experiences every day

About You 

You're friendly, reliable and enjoy helping people while delivering great customer service. 
You'll bring: 

  • A genuine passion for customer service 
  • A positive attitude and strong work ethic 
  • Ability to safely lift and move luggage 
  • Experience in hospitality, tourism or customer service preferred 
  • Valid manual QLD Driver's Licence and QLD Driver Authority 

About Us 

Located on K'gari, Kingfisher Bay Resort offers guests the chance to experience one of Australia's most unique island destinations. From accommodation and dining to tours and adventures, our team plays an important role in creating memorable stays for visitors from around the world. 

We're proud to be part of Journey Beyond, Australia's leading experiential tourism group. Across our portfolio of brands, we're passionate about creating unforgettable experiences and connecting guests to some of the most unique destinations across Australia and New Zealand. 

Please note: A National Criminal History Check forms part of our recruitment process. 

  • Be part of a supportive Front Office team
  • Discounted accommodation and FREE ferry transfers
  • Grow your hospitality career with Journey Beyond
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Skills

0 of 8 matched
Customer serviceExcellent communication skillsGuest relationsGuest transportLuggage handlingReliabilityResort informationSafe manual handling

Licenses & certifications

0 of 2 matched
Manual queensland drivers licenceQueensland driver authority

Perks & benefits

0 of 9 matched
Community centre accessDiscounted mealsDiscounted staff accommodation with wi-fi and utilities includedDiscounts on journey beyond travel and experiencesFree ferry transfersFree kgari explorer toursGym accessResort-wide employee discountsStaff village facilities

Voyages Indigenous Tourism Australia

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Voyages Indigenous Tourism Australia supports the following values and diversity groups:

Cultural DiversityCultural Diversity
DiversityDiversity
GraduatesGraduates
InternsInterns
Indigenous AustraliansIndigenous Australians
Mature age workersMature age workers