People & Compliance Coordinator

COMPANY PROFILE: Our purpose, connecting to thrive and win, is what drives us, it is the reason we exist. Our priority is connecting to our partners, delivering on their objectives, and allowing their communities to thrive and win. We achieve this through our commitments to improving health and wellbeing, driving community connection, high-performing people, and robust management systems. Aligned Leisure enriches communities and ignites connections. We enable communities to thrive through art, aquatic, fitness, health, sport, and wellbeing services. Our services are not about us. We work with our partners to deliver programs and services tailored to their unique community needs. Aligned Leisure draws upon the unparalleled capacity of its parent company, the Richmond Football Club, to deliver initiatives reaching deeply into communities and driving positive change in health, education, gender equity and the alleviation of disadvantage. CHILD SAFETY COMMITMENT: Aligned Leisure is committed to the safety of children. We want all children who attend our facilities and/or are in our care to be safe, happy and empowered. We are committed to the safety, protection, participation and empowerment of all children by implementing Child Safe Standards and providing a safe and supportive environment for all children. We make sure that children are not exposed to any form of harmful conduct or abuse and each child is empowered to participate in decisions that affect them and to share any concerns they may have. POSITION PURPOSE: The People & Compliance Coordinator will ensure the efficient administration of people, compliance and contract functions for Aligned Leisure in all departments and locations within a local government municipality. They will ensure adherence to legislation, contracts and policy, working collaboratively with all stakeholders. They will oversee all people systems, recruitment, onboarding, rostering, time and attendance, payroll and qualifications. They will monitor and report on Aligned Leisure’s contract compliance and business plan progress. The People & Compliance Coordinator will work relentlessly to deliver on the Aligned Leisure purpose of connecting to thrive and win. They will ensure the entire team work within our values, behaviours and service standards model. KEY RESPONSIBILITIES: 1. Culture Development • Support the Leisure Manager in the Aligned Leisure High Performance People Framework implementation, including our purpose, values, behaviours, and service standards. • Lead the local reward and recognition programs. • Maintain the staff communication systems and processes. • Oversee the regular engagement survey process, communication and responses. • Engage regularly with Richmond Football Club People & Culture team. 2. Human Resource Management • Manage all administration requirements related to people. • Ensure all people documentation complies with laws, regulations, contracts and policies. • Coordinate all recruitment and induction programs. • Coordinate the performance management, talent identification and development processes • Coordinate the staff rostering processes, time, attendance and payroll system, including the education of the staff team. • Coordinate the employee wellbeing program. • Communicate upcoming people milestones to appropriate staff to ensure that they can self manage compliance, training and qualifications; and to recognise and reward anniversaries. • Maintain an up-to-date qualification and training register. • Coordinate all traineeships or placements in line with the approved strategy. • Reporting as required. 3. Administration of contract compliance • Maintain a thorough understanding of Aligned Leisure’s contract obligations. • Support the documentation of all contract compliance milestones across all teams. • Maintain accurate records of contract correspondence between Aligned Leisure and Council partners • Coordinate the monthly reporting requirements of Aligned Leisure for various stakeholders. 4. Administrative support to the Leisure Manager • Provide administrative support to the Leisure Manager as required. 5. Contribution to leadership team • Role model the values, behaviours and service standards, instil this model throughout the organisation and ensure that all new staff understand this expectation. • At all times, act in the best interests of Aligned Leisure. 6. Outstanding service delivery to all customers and stakeholders • Aligned Leisure will be renowned for delivering outstanding service and providing memorable experiences for our customers. The People & Compliance Coordinator will be relentless in identifying opportunities to provide exceptional service and will continuously ask themselves, “How would I want a member of my family to be treated in this situation?” • Lead and deliver on our customer charter and service standards. The People & Compliance Coordinator may be required to undertake other tasks as directed by the Leisure Manager or other senior leaders. The People & Compliance Coordinator will also undertake regular direct service shifts and must be regularly visible across all facilities. All contract leadership roles have a responsibility to model flexibility and operational readiness, including a willingness to work early mornings, evenings and weekends in line with service needs. KEY RELATIONSHIPS: • Contract leadership teams and employees, • Richmond Football Club People & Culture team • Relevant Council staff and officers, • Key user and community groups.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE:

• 2-3 years’ experience and qualifications in business, finance or human resources will be advantageous.

• The role requires very high levels of organisation and attention to detail.

• The position will be subject to relevant pre-employment checks such as a Police Check and must maintain a current Working with Children’s Check or equivalent.

• The successful applicant must hold or be willing to attain first aid and CPR qualifications.

PERSONAL ATTRIBUTES:

• Friendly, enthusiastic, and able to build strong relationships

• Creative, inspiring, energetic and motivational

• High integrity and ability to maintain confidentiality

• Disciplined in managing the varied components of this role

• Fiercely relentless when it comes to maintaining compliance across all areas

• Strong ability to manage and work autonomously

• Understands/enjoys the leisure industry and is motivated to serve Aligned Leisure

• The ability to make strategic decisions as well as execute operational requirements