Organisations and Method Analyst

Analyse and evaluate organisational structures, operational systems,

procedures and work methods across the business.

 Review workflows associated with maintenance, cleaning, security,

specialised services and other service operations.

 Consult with managers, supervisors and employees to understand existing

work practices and identify operational issues.

 Analyse workflow charts, work orders, service records, reports, procedures

and other organisational information.

 Conduct work studies and assess existing and proposed methods,

procedures and resource allocation.

 Identify duplication, process bottlenecks, inefficiencies and gaps in

organisational systems.

 Develop recommendations for improved work methods, procedures,

workflows and allocation of resources.

 Review operational processes and identify opportunities to improve

productivity, efficiency and service consistency.

Prepare process maps, workflow documentation, procedure manuals,

operational instructions and analytical reports.

 Review operating procedures against internal quality standards, contractual

requirements and documented processes.

 Assist management with implementing approved changes to systems,

procedures and work methods.

 Monitor the effectiveness of implemented improvements and recommend

further changes where required.

 Assist in reviewing job functions and responsibilities to identify duplication,

gaps and opportunities for improved allocation of duties.

 Develop and maintain performance measures and reporting mechanisms to

assist management in monitoring operational efficiency.

 Participate in continuous improvement initiatives and support the company's

quality management processes.