Operations & Order Management Professional
- Join a global leader in energy technology
- Manage spare parts enquiries, quotes and sales orders
- Coordinate logistics and supply chain operations
- Initial 6-month contract, Macquarie Park
- Join a global leader in energy technology
- Hands-on SAP role with real customer impact
Operations & Order Management Professional (Spare Parts) | Macquarie Park | Contract
Our client, a global energy technology company, is looking for an energetic, customer-focused Operations & Order Management Professional to be the key link between customers and operations teams. You'll manage spare parts enquiries, quotes and sales orders, keeping information accurate and supply on time.
If you like fast-paced, hands-on work and solving problems, this is for you.
What you get
- Contract role (initially 6 months) based in Macquarie Park
- A global employer at the forefront of the energy transition
- Exposure to low-emission power generation: gas and steam turbines, generators and decarbonisation services
- Variety every day working with customers, engineers, suppliers and overseas factories
The role
- Customer contact: Be the first point of contact for spare parts enquiries, giving accurate lead times, pricing and availability
- Orders and quotes: Enter and manage orders in SAP, follow up quotes and keep backorders up to date
- Supply: Work with factories and procurement to confirm availability and order status, and coordinate freight, shipping documents and proof of delivery
- Logistics: Coordinate 3PL providers, freight forwarders and warehouse partners, and chase delays or discrepancies
- Service levels: Proactively manage backorders and give customers regular updates
- Inventory: Assist with stock reconciliations, cycle counts and inventory investigations
What you need
- 2+ years in operations, logistics, supply chain, customer service or administrative support
- Experience processing purchase and sales orders
- ERP experience (SAP, Phoenix or similar) and strong Excel skills, including reporting and reconciliations
- Excellent communication and customer service, with high attention to detail
- Self-motivated and proactive, able to work independently, juggle priorities and work well in a team
Bonus, not essential
Logistics or procurement experience in industrial automation and controls, or basic knowledge of PLC, SCADA, DCS and field instrumentation.
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