Operational Services Officer

Central Adelaide Local Health Network · Adelaide SA 5000 · Full time
Posted 4d ago

Operational Services Officer

Central Adelaide Local Health Network
Adelaide SA 5000

·

Full time

~$66k - $70k(Estimated)
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KEY POINTS WE FOUND
  • Provide customer service and support for specimen collection and pathology processes.
  • Maintain quality standards and assist in training colleagues in pre-analytical tasks.
  • Work in a team environment, prioritising tasks in a busy setting.

Operational Services Officer

Job no: ******
Work type: Full time
Location: Adelaide Metro Northern, Adelaide CBD
Categories: Allied and Scientific Health, Pathology

Central Adelaide Local Health Network - Operational Services Officer
Statewide Clinical Support Services | SA Pathology

  • Location: Lyell McEwin Hospital, Elizabeth Vale SA 5112
  • Salary: OPS2 – $66,441 to $69,504 p.a. + superannuation and salary packaging
  • Temporary full time, 37.5 hours per week, seven-day roster, 12-month contract

About the role

Help deliver timely pathology results and support patient care as an Operational Services Officer with SA Pathology at Lyell McEwin Hospital. You’ll provide thoughtful customer service, support phlebotomy and specimen collection, and receive, sort and prepare samples so they are ready for testing.

Working with the Pre-Analytical Services team, you’ll store and package specimens safely, enter patient and test details accurately, and liaise with laboratories, doctors and other health services to resolve enquiries. You’ll also help maintain quality standards, support improvements and train colleagues in pre-analytical tasks.

About You

Bring your care, accuracy and practical pathology experience:

• Bring experience in specimen collection or pathology laboratories.

• Provide clear, caring customer service and protect privacy.

• Use laboratory systems and enter data with accuracy.

• Apply NATA, infection control and workplace safety knowledge.

You’ll work well in a team, prioritise tasks in a busy environment and support colleagues through training. No mandatory educational qualification is listed. A Certificate III or IV in Pathology Specimen Collection and a current First Aid Certificate are desirable. The role includes shifts across 24 hours and seven days, including weekends and public holidays. Overtime, on-call duties and rotation across laboratory or collection areas may be required.

About us

Statewide Clinical Support Services (SCSS) provides specialist clinical services to South Australia’s health system. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology and SA Pharmacy. Join us to improve the health and wellbeing of South Australians across all ages and stages of life.

What we offer

• Salary packaging: Access up to $9,010 each FBT year for living expenses and an additional $2,650 for meals and entertainment.

• Professional development: Apply for reimbursement of eligible activities and access dedicated leave for ongoing learning.

• Annual leave: Enjoy paid recreation leave with leave loading.

• Health and fitness: Access Fitness Passport for you and your family, plus an annual voluntary flu vaccination.

• Employee Assistance Program: Access confidential counselling and support for you and your family.

Diversity and inclusion

We support a workplace where everyone feels they belong, feels safe and is valued for their contribution. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information

Please refer to the role description for the full essential and desirable requirements. Appointment is subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description. This is an immunisation Category A role.

SA Health services implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Unsolicited applications from recruitment agencies or third parties will not be accepted.
Job Ref: ******

Enquiries to

Dylan Ennett, NALHN Pre-Analytical Manager
Telephone: (*************

Email: **********************

Application Closing Date

11:55 pm, Wednesday, 4 November 2026

Attachments

 ****** - RD for Operational Services Officer.pdf

Australian and international applicant guidelines

Advertised: 21 Oct 2026 Cen. Australia Daylight Time
Applications close: 04 Nov 2026 Cen. Australia Daylight Time

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Skills

0 of 11 matched
Customer serviceData entryFirst aid certificateInfection controlLaboratory systemsPatient privacyPrioritisationSpecimen collectionTeamworkTraining and mentoringWorkplace safety

Licenses & certifications

0 of 3 matched
Certificate iii in pathology specimen collectionCertificate iv in pathology specimen collectionFirst aid certificate

Perks & benefits

0 of 3 matched
Employee assistance programProfessional development opportunitiesSalary packaging

Central Adelaide Local Health Network

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Operational Services Officer | Central Adelaide Local Health Network | Australian Ageing Agenda