Office Administrator

• Permanent full-time opportunity | Springwood location
• Attractive salary package on offer
• Join a growing insurance repair business with a strong pipeline of work

The Company

Core Talent is currently recruiting for an Office Administrator to join a growing insurance repair builder based in Springwood.
Operating across Queensland, the business works closely with major insurers to deliver residential repair and reinstatement projects. With a strong pipeline of work and a growing team, they are looking for an organised and proactive administrator to support their busy operations.

About the Role

This is a permanent, full-time opportunity suited to someone who thrives in a fast-paced environment, enjoys coordinating multiple moving parts and takes ownership of their workload.
You will be responsible for coordinating incoming jobs, managing bookings and ensuring clear communication between homeowners, trades, insurers and internal teams.
The role requires someone who can confidently prioritise tasks, follow up outstanding information and ensure jobs are accurately set up and progressing efficiently.

Key Responsibilities

• Manage incoming calls and emails from homeowners, trades and insurers
• Log new jobs, review information and prioritise work based on urgency
• Coordinate bookings for estimators and trades, confirming appointments and site access
• Prepare and issue work orders with accurate job information
• Liaise with customers, trades and internal teams to ensure jobs progress smoothly
• Follow up outstanding reports, documentation and job updates
• Maintain accurate records, job statuses and information within internal systems
• Assist with contracts, documentation and general administrative requirements
• Proactively resolve enquiries and ensure timely communication with stakeholders
• Ensure jobs are accurately set up before progressing to estimating and construction

About You

To be successful in this role, you will ideally have:

• Previous administration experience within insurance repairs, construction, building or a similar industry
• Experience coordinating bookings, managing job workflows and prioritising incoming requests
• Strong communication skills and confidence liaising with customers, trades and insurers
• Excellent organisational skills with the ability to manage a high volume of work
• High attention to detail and accurate data entry skills
• A proactive approach to following up information and resolving enquiries
• Ability to work independently, manage competing priorities and meet deadlines
• A positive, adaptable attitude and willingness to support the wider team

How to Apply

If you're an experienced administrator looking for your next opportunity, click APPLY or contact Lauren Woods for a confidential discussion.

Lauren Woods
Recruitment Consultant – Corporate Services
Core Talent | Corporate Services
M: 0438 966 352

Consultant

lauren.woods@coretalent.com.au

Reference number: BH-28998
Profession:Business SupportAdministrative Assistants

Business SupportOffice Management

Company: Core Talent
Date posted: 28th Oct, 2026