New Client Enquiries/Client Services Paralegal (Personal Injury)
- First point of contact for new clients in a personal injury law firm
- Conduct initial fact-finding and assess client enquiries
- Allocate solicitors to clients and arrange meetings
New Client Enquiries/Client Services Paralegal (Personal Injury)
** KEY VIP role ** for a real ‘PEOPLE’ person. First client contact. A++ personal injury law firm. Top mentors.Variety+Exciting future. Sydney. $50,000-$75,000.
YOUR NEW ROLE
As a key VIP (very important person) of this highly acclaimed famous plaintiff personal injury law firm, you will love being the FIRST professional phone contact for all new clients (for Motor Vehicle Accidents, Work Accidents, Public Liability, Medical Negligence and Total and Permanent Disability Claims).
You will love the variety+ challenge +satisfaction:
- doing an initial 'fact-find', assessing client enquiries, attending to their initial queries, determining which solicitor/s are best suited to help them, allocating solicitors to clients, arranging client-solicitor meetings and administration.
WHAT’S IN IT FOR YOU?
- Be part of a high-growth 1st-Class national personal injury law firm (4 offices) with an enviable reputation;
- Power+ Control-you get to direct the firm's client traffic and Lawyers' work flows;
- Lots of room to grow personally and professionally;
- Top quality mentorship-learn from the best;
- Great team environment and inspiring leadership;
- Lots of variety;
- High level of job satisfaction helping injured clients.
WHO YOU ARE
We are interested in hearing from you if you:
- have 1 to 10+ years experience working as a legal assistant/secretary/paralegal OR client services officer;
- have worked in law firms that practice in personal injury/insurance law (essential) OR in an insurance company;
- are NOT a law student OR if you are, you are not due to be admitted within the next 12 months;
- are a real 'PEOPLE' person, are committed to high customer-service standards, are patient and empathetic;
- have a warm +friendly professional PHONE manner+ POSITIVE attitude;
- thrive in a busy, vibrant and fast-paced environment;
- are hungry to progress your career with a top personal injury law firm and be mentored by people who will help you succeed.
REFERENCE: MARIA YUN (**********)
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