Lending Support Officer
- Provide timely, accurate and friendly support to the Third-Party lending team, members and introducers.
- Respond to member enquiries and identify opportunities to cross-sell banking products and services.
- Work effectively in a fast-paced team environment, managing time and maintaining service standards under pressure.
Lending Support Officer
- Enjoy a competitive salary along with great perks, benefits, and staff discounts.
- Prioritise your career and your personal life with our flexible work approach.
- Develop on the job, with expert-led training and a clear route to advancement
About the Role
We now have an opportunity for a Lending Support Officer on a full-time permanent basis.
As a Lending Support Officer, you will support the Third-Party team to ensure that the organisation delivers timely, accurate and friendly service to our members and introducers in relation to products and services whilst embracing the opportunity to cross-sell products and services to our members. You will work in a fast-paced environment so will need to be resilient and goal-orientated.
This is full a time permanent position, based on a 38-hour working week with preferred location for this position to be based is Townsville.
About You
To be eligible to apply for this position you must possess the following:
- Proven experience in member service
- Exceptional written and verbal communication skills
- Ability to work well within a team environment
- Demonstrate exceptional time management skills and an ability to work under pressure
- Experience within the Financial Services industry (desirable)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our members.
Our Benefits
- Work life balance and flexible working options
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
- Excellent training and development opportunities
How to Apply
To apply for this role please follow the links or apply via our Careers Page. Applications close Wednesday 18 November 2026 at 5pm.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information, please contact Emily on ************.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
*Queensland Country Bank limited ABN ************** AFSL/Australian Credit Licence *******.*
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
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