Inventory Solutions Site Facilitator (VMI)
- Manage and replenish VMI and vending-machine stock across customer sites in the Wagga Wagga region, including stocktakes and inventory reporting.
- Process sales orders, resolve customer enquiries and identify opportunities to improve inventory performance and service.
- Travel independently between sites while maintaining customer relationships and complying with site-specific health, safety and environmental requirements.
About the role
Looking for a role that gets you out from behind a desk and into customer sites where you can make a real impact?
Blackwoods is seeking a customer-focused Site Facilitator (VMI) to support key customers across the Wagga Wagga region. In this hands-on role, you'll manage inventory solutions, replenish stock, maintain vending machines, conduct stock takes and build strong customer relationships across multiple sites.
This is a great opportunity for someone who enjoys autonomy, travelling between sites, solving problems and working closely with customers in industrial, engineering or mining-related environments.
What you'll be doing
- Visit customer sites to replenish, monitor and manage inventory levels across VMI and vending solutions.
- Conduct stock takes and maintain accurate inventory records and reporting.
- Process customer sales orders and ensure timely product supply.
- Manage vending machines and implement scanning solutions to improve efficiency.
- Monitor stock performance, identify slow-moving items and support inventory optimisation.
- Deliver exceptional onsite customer service and resolve customer enquiries and issues.
- Identify product improvement and sales opportunities and refer leads to the Sales team.
- Liaise with Inventory Solutions, Operations and Sales teams to maintain service levels.
- Ensure compliance with site-specific HSE requirements, inductions and company procedures.
- Prepare data, reports and insights to support customer and operational outcomes.
We're looking for someone who:
- Experience in customer service, warehousing, inventory management or sales support.
- Strong communication skills and confidence engaging with site leaders, purchasing teams and end users.
- Product knowledge within industrial, engineering, safety or trade environments.
- Ability to work independently and manage a diverse workload across multiple locations.
- Current driver's licence and willingness to travel regularly to customer sites.
- Forklift licence advantageous but not essential.
- Strong attention to detail and commitment to safety.
What's In It For You
- Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
- Continuous training and career development opportunities
- Team events, celebrations, award recognition and prizes
- Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
- Refer-A-Friend program – earn up to $2,000 for each referral!
- Ability to purchase up to 4 weeks’ additional annual leave
- Generous paid parental leave policy
- Free onsite parking and more!
Next Steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
Our Story
Blackwoods is one of Australia’s leading providers of Maintenance, Repair and Operations (MRO) products and industrial safety solutions, supporting industries including mining, manufacturing, construction, transport, logistics and government. Backed by Wesfarmers, Blackwoods offers the stability of a market leader along with strong career development and growth opportunities across the broader group.
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