Information Technology Traineeship

Australian Training Company · Western Sydney NSW · Full time
Posted 1d ago

Information Technology Traineeship

Australian Training Company
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Join the Catholic Schools Parramatta Diocese Information Technology Traineeship Program.
  • Gain practical experience while working towards a Certificate III in Information Technology.
  • Support staff and students with technology issues in a school environment.

About the Opportunity

Australian Training Company is seeking a motivated recent school leaver to join the Catholic Schools Parramatta Diocese Information Technology Traineeship Program.

If you’re interested in technology and want to turn that interest into a career, this is a fantastic entry-level opportunity to gain practical experience while working towards a Certificate III in Information Technology.

You’ll work in a school environment across Western Sydney, helping staff and students with technology issues while learning from experienced IT professionals. You’ll receive support from a school-based supervisor and a dedicated mentor throughout your traineeship.

The program has been running for over 20 years and offers a supportive, nurturing environment where you can develop your technical knowledge, communication skills and confidence.

Position details:

  • Location: Schools across Western Sydney
  • Hours: Monday to Friday, 8:00am – 4:00pm
  • Start date: 30 November 2026
  • Employment: Full-time traineeship
  • Qualification: Certificate III in Information Technology

What You’ll Be Doing

  • Logging and recording IT issues through a ticketing system
  • Helping triage technology issues and track them through to resolution
  • Communicating with school staff and students about IT issues and their resolution
  • Assisting with general IT maintenance and technical support
  • Learning about networking and supporting a large technology network
  • Logging and maintaining records of IT assets
  • Developing troubleshooting and problem-solving skills
  • Working alongside your school supervisor and dedicated mentor
  • Completing your Certificate III in Information Technology and associated training

You’ll gain exposure to a large network and modern technology while developing practical skills that can help launch your IT career.

Essential Attributes

We’re looking for someone who is:

  • A recent school leaver
  • Reliable, punctual and keen to learn
  • Willing to develop new technical skills and take on challenges
  • Able to follow instructions and work as part of a team
  • Prepared to complete the required training and qualification

Desirable Attributes

The following would be advantageous but are not essential:

  • A genuine interest in computers, technology or IT support
  • Good verbal and written communication skills
  • Experience using computers, software or different technology systems
  • Enjoys problem-solving and working out how things operate
  • Previous work experience, including retail, hospitality or customer service
  • Own transport is an advantage but not essential

No previous IT qualifications or professional experience are required. A willingness to learn and a positive attitude are what matter most.

What We Offer

  • A paid, full-time traineeship
  • A Certificate III in Information Technology
  • Hands-on experience supporting technology in a school environment
  • A dedicated mentor and support from an experienced school supervisor
  • Exposure to networking, IT ticketing systems, troubleshooting and asset management
  • A supportive and nurturing workplace
  • A two-year employment program with opportunities to pursue further roles within the Diocese
  • Potential career pathways into Network and Technical Support Officer (NTSO) positions or school IT management roles, subject to vacancies and selection requirements

The National Training Wage Award will apply.

Ready to Start Your IT Career?

If you’re a recent school leaver with an interest in technology and want to gain real-world experience while earning a qualification, this could be the perfect opportunity.

Please submit your resume and a cover letter outlining your interest in IT and why you’d like to join the traineeship program to jnorth@austrg.com.au

Applicants must have full working rights in Australia to be eligible for an Australian traineeship.

Only suitable applicants will be contacted.

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Skills

0 of 13 matched
Asset managementBasic computer skillsCustomer serviceExcellent communication skillsIt supportIt ticketing systemsNetworkingNetworking supportProblem solvingRecord keepingTeamworkTechnical documentationTroubleshooting

Licenses & certifications

0 of 1 matched
Certificate iii in information technology

Perks & benefits

0 of 3 matched
Dedicated mentor and support from experienced supervisorHands-on experience in a school environmentPaid full-time traineeship

Australian Training Company

Information Technology Traineeship | Australian Training Company | Australian Ageing Agenda