In Work Mentor
- Provide hands-on workplace coaching and guidance to participants transitioning into employment.
- Build supportive relationships with participants and employers, and develop personalised retention plans.
- Work with internal teams to address barriers and support sustainable employment outcomes.
Location: Dharug Country | Bankstown, NSW
Salary: $65,000 - $73,000 + Superannuation + NFP salary packaging benefits
Leave benefits include: 20 days Annual Leave, 13 days Personal Leave, plus an additional 10 paid Wellbeing Days each year
Employment status: Full-time, Permanent
Hey you!
MatchWorks is looking for an In Work Mentor who partners closely with participants, employers and internal teams to proactively address barriers, strengthen workplace success, and drive sustainable, long-term employment outcomes through tailored support and retention strategies.
At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services.
What you’ll do
As an In Work Mentor in our Inclusive Employment Australia team you’ll:
- Be on the ground, providing hands-on coaching and guidance at the workplace.
- Build strong, supportive relationships with participants and employers.
- Create personalised retention plans that keep participants thriving at work.
- Ensure a smooth transition from job-seeking to employment
What you’ll bring
- A knack for building rapport with a variety of people, with a considered and friendly communication style.
- An ability to think on your feet and offer practical solutions.
- Organised and reliable approach, with a knack for juggling multiple tasks and deadlines.
(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)
Bonus points for
- Experience in a customer service, retail, hospitality or employment support setting.
- Proficiency in Microsoft Office and similar systems.
Why you’ll love working at genU and Matchworks
At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.
We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.
You’ll also get
Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
Extra leave – 13 days of personal leave and 10 wellbeing days per year.
Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
Wellbeing support - 24/7 access to a holistic employee assistance program
Referral bonus - bring great people with you and be rewarded
Ready to make a difference? Click apply to complete your application.
Don’t wait to apply! We are reviewing applications as they come in.
You can view the full position description on the genU careers page HERE.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact talent team at talent@genu.org.au or on 03 9518 6390
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