ICT Business Analyst
- Consult with stakeholders to analyse business processes and define business and functional requirements for ICT solutions.
- Work with technical teams and vendors on solution design, implementation planning, testing and user acceptance testing.
- Prepare documentation, reports and training materials, and monitor solutions to recommend ongoing improvements.
About the role
Ominta Group is seeking a motivated ICT Business Analyst to work closely with business stakeholders and technical teams to improve business processes, define system requirements and support the delivery of practical technology solutions.
Key responsibilities
• Consult with stakeholders to understand operational challenges, business objectives and opportunities for technology-enabled improvements.
• Review existing workflows, information systems and procedures to identify gaps, inefficiencies and areas for enhancement.
• Gather, assess and document business and functional requirements, including process maps, user stories and system specifications.
• Evaluate proposed ICT solutions for business suitability, feasibility and alignment with organisational requirements.
• Work with developers, vendors and internal teams to translate business needs into clear technical and functional deliverables.
• Assist with system design, configuration, integration and implementation planning, including change-impact assessments.
• Develop test scenarios, coordinate user acceptance testing and document defects and corrective actions.
• Prepare reports, recommendations, user documentation and training materials to support successful system adoption.
• Monitor implemented solutions, collect stakeholder feedback and recommend ongoing process and system improvements.
Qualifications and experience
• Bachelor’s degree in Information Technology or a closely related discipline.
• Some relevant practical work experience in ICT business analysis, systems analysis or a related IT role.
• Ability to analyse business processes, document requirements and communicate effectively with technical and non-technical stakeholders.
• Strong problem-solving, organisational and written communication skills.
• Familiarity with business analysis tools, process mapping, testing or project delivery practices will be advantageous.
Salary - AUD $80,000–$85,000 per annum plus superannuation
Only eligible and short-listed applicants will be considered.
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