ICT Business Analyst
- Join a creative tech team as an ICT Business Analyst.
- Bridge business needs and technical delivery to support global growth.
- Manage end-to-end requirements for system builds and API integrations.
About Us
The company is an Australian creative technology company making high-performance creative tools -Procreate, Procreate Dreams, and Procreate Pocket -used by millions worldwide. We’re independent, self-funded, and driven to make art accessible to everyone. We never stop inventing.
The Role
We’re hiring a strategic ICT Business Analyst to join our creative tech team, bridging business needs and technical delivery to support global growth, streamline digital workflows, and sustain our culture of innovation.
Key Responsibilities
- Interview internal teams and artist users to collect requirements for app backend, brush store, licensing settlement, cloud sync and customer systems, then draft standard Business Requirements Documents;
- Translate creative business needs into user stories, functional specifications and data flow diagrams; collaborate with teams to validate feasibility and set Agile sprint requirement baselines;
- Review existing ICT workflows for asset distribution, revenue sharing and finance reconciliation, identify process inefficiencies and gaps, and deliver business process optimisation and cost-benefit reports;
- Manage end-to-end requirements for system builds, API integrations and data warehouse upgrades; control scope changes and maintain requirement traceability matrices;
- Create UAT test cases for backend, marketplace and analytics dashboards, coordinate user acceptance testing, document and escalate defects through change control, and sign off acceptance against agreed requirements prior to launch;
- Act as key coordinator between business, tech teams and Apple/cloud vendors; align IT deliverables with the company’s global commercial strategy and support system project decision-making;
- Define and standardise business metrics requirements for downloads, sales and creator transactions, and translate them into dashboard functional specifications for the development team;
- Identify data privacy and security considerations within business requirements, and liaise with information security specialists to ensure compliance requirements are embedded in system specifications;
- Analyse industry digital system trends and evaluate proposed platform enhancements;, provide ICT solution analysis and recommendations to support senior management decision-making.
Requirements
- Minimum 3 years of relevant work experience
- Proficiency in business analysis collaboration and documentation tools (Jira, Confluence, Visio, Lucidchart, or equivalents)
- Strong capability in defining business metrics and reporting requirements, with proven experience in data and process modelling for business performance tracking and stakeholder reporting
- Exceptional written and verbal communication skills, with the ability to liaise effectively with developers, business teams and senior leadership stakeholders
- Strong attention to detail and a proactive approach to requirement risk mitigation and cross-system process alignment
What We Offer
We provide a creative, collaborative and flexible work environment, competitive compensation and benefits, and abundant opportunities for professional growth. You’ll do meaningful work that sees the light of day, in a workplace where we support each other in our craft and pursue what seems impossible together.
Apply now to be considered for the role. We’d love to hear how you see yourself contributing to the company.
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