Front Desk Assistant
- Greet and assist gym users, providing exceptional customer service and support
- Conduct fitness centre inductions and maintain accurate user records
- Oversee daily operations, including equipment checks and general maintenance reporting
- Working hours: (Monday to Friday 14:00 - 17:30)
- Employment Type: Part Time
- Rate of pay: $26.44
Role Location:
- HMAS Waterhen
In this front-line role, you’ll be the welcoming face of the gym — ensuring a safe, professional, and engaging environment for Defence personnel. You’ll manage daily reception duties, conduct fitness inductions, and help maintain the facility to the highest standards.
Key Responsibilities
- Greet and assist gym users, providing exceptional customer service and support
- Conduct fitness centre inductions and maintain accurate user records
- Oversee daily operations, including equipment checks and general maintenance reporting
- Ensure compliance with all safety and hygiene procedures
- Support the coordination of fitness activities, programs, and events
- Contribute to a clean, safe, and welcoming facility environment
- Report hazards, near misses, or maintenance issues promptly and constructively.
What we’re looking for
- Current First Aid and CPR certification
- Cert III or IV in Fitness (highly desirable)
- Strong interpersonal and communication skills
- Reliable, professional, and proactive approach to customer service
- Experience in gym or recreation facility operations highly regarded
- Demonstrated commitment to safety and team collaboration
- Ability to obtain and maintain a National Police Check and Defence clearance
- Australian Citizenship is a mandatory requirement (Defence security clearance required)
Why join us?
- Be part of a national organisation supporting the Australian Defence Force.
- Job security with a global leader in facilities and hospitality services.
- Supportive team culture and great workplace benefit.
- Ongoing training and career development opportunities.
ESS delivers the best hospitality and support services to remote and Defence sites across Australia. From mess halls to accommodation and recreation facilities, our teams keep Defence communities running smoothly every day. We’re currently seeking energetic and customer-focused Gym Attendants to join our Sport and Recreation team.
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