Food & Beverage Attendant – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall

Food and Beverage Attendant – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall

Nestled in the heart of Melbourne's vibrant CBD, an exciting new holiday destination has arrived – discover the boutique charm of Hotel Indigo and the modern comfort of Holiday Inn, offering a unique blend of hospitality experiences across 452 rooms. One of Melbourne’s most iconic CBD arcades has been reimagined with the redevelopment of "Melbourne Walk," now home to IHG’s first Australian dual-branded hotel project.

Open the door into Hotel Indigo, and guests can expect local character, modern design and warm, professional service with a vibrant and individual flavour, bringing the edgy laneway neighbourhood of Little Collins Street to life. Making the most of the retail haven, Holiday Inn will offer a modern, fresh and friendly stay for a wide variety of guests coming to enjoy the convenience and value they know and love from Holiday Inn, and all that Bourke Street Mall has to offer.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As the friendly face of our hotels, you’ll be a helpful host, a local expert, and master at creating memorable dining experiences. Whether you’re preparing a guest their favourite drink or serving them delicious food, you'll create a warm atmosphere that makes our guests feel at home in any location. To bring this to life, we’re currently searching for a Food & Beverage Attendant to join our team on a Part-time basis!

A little taste of your day-to-day

• Creating a warm welcome to everyone and setting the tone for each guest’s experience 

• Prepare and serve food & drinks to high standards, and highlight promotions to guests

• Work with your colleagues to offer a seamless food service

• Set up and pack down of the venue/outlet as required

• Set up your workstation – stock up on all the supplies you’ll need, manage your inventory and make sure all your equipment works

• Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume

• Ensure credit card and financial transactions are handled securely, according to compliance

What we need from you

• A genuine passion for food and a love for sharing your culinary stories with our guests

• Valid Victorian RSA and Food Safety Certificate, as required by local law.

• Excellent Communication skills – guest will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories

• Ongoing availability to work rostered across 7 days a week including mornings, afternoons, evenings, weekends and public holidays

• Must have a right to work in Australia.

What you can expect from us

You’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives. 

So, join us and you’ll become part of our ever-growing global family.