Field Service - Gold Coast & Brisbane roles available

Programmed · Brisbane QLD 4000 · Full time
Posted 7d ago

Field Service - Gold Coast & Brisbane roles available

Programmed
~$85k - $110k(Estimated)
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KEY POINTS WE FOUND
  • Install, validate, maintain and repair sterilisation, CSSD, endoscopy reprocessing and surgical equipment at customer sites.
  • Provide troubleshooting, product support, demonstrations and user training to hospital and healthcare customers.
  • Manage service records and spare parts, with regional travel and occasional work outside ordinary hours.

  • Nationally recognised company
  • Career development & upskilling opportunities
  • Car allowance + KPI based commission

Field Service Technician: Sterilisation and Reprocessing Equipment

Location: Brisbane or Gold Coast, Queensland

About Our Client
Our client helps their customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Opportunity
Our client is strengthening its Australian service organisation and is hiring Field Service Technicians to install, validate, service and repair a range of CSSD, surgical and endoscopy reprocessing equipment. You will provide user training and troubleshooting support to customers across hospitals and healthcare sites, and assist the Service Manager and Director with spare parts inventory and documentation.

This is a customer facing role. Ideally you are based in Brisbane, the Gold Coast or surrounding areas, and you will be comfortable travelling to hospitals across the region. Occasional travel is required to support Northern NSW, Northern and Central QLD, the NT and, as projects and customer needs grow, New Zealand.

Salary and Benefits

  • Base salary negotiable depending on skills, experience and trade qualifications
  • Car allowance
  • KPI based Commission structure
  • Opportunity to help build a world class service organisation

What You Will Do

  • Perform equipment installations, preventive maintenance, validations and repairs in the field
  • Support customers by visit, phone and email with quality product support
  • Deliver in service sessions, and application, user and technical training
  • Assist with equipment demonstrations and product clinical trials
  • Identify customer training needs and make recommendations
  • Assist with spare parts inventory management
  • Keep accurate records of preventive maintenance, troubleshooting, equipment and spares movement, tracking and repair status
  • Document and update internal procedures
  • File product complaints according to company procedures
  • Deliver a superior level of after sales support

Equipment You Will Support

  • Sterilisers
  • Washer disinfectors
  • CSSD equipment
  • Endoscopy reprocessing equipment
  • Surgical equipment and integration systems

About You
Essential:

  • Restricted or Full Electrical Licence
  • Strong communication and customer facing skills
  • Strong technical troubleshooting and problem solving capability, with hands on experience repairing, modifying, overhauling or refurbishing standard and special purpose equipment
  • Trade Certificate, Technical Certificate or Diploma
  • Valid driver's licence and own vehicle
  • Willingness to travel, and flexibility to work occasionally outside ordinary hours

Highly regarded:

  • Experience with steam sterilisers, washer disinfectors or CSSD and reprocessing equipment (for example similar medical or industrial equipment providers)
  • Experience with surgical equipment or surgical environments
  • Audiovisual, surgical integration system or surgical table experience
  • Experience from trade based industries such as printing equipment, where you have strong electrical and mechanical field service skills
  • Working knowledge of Windows and Microsoft Office (Word, Excel, PowerPoint)

Visual acuity and manual dexterity are needed to handle tools and equipment.

How to Apply
If you are customer focused, technically strong and motivated to build a world class service organisation, apply now.

Consultant

Johnathan.Pearce@persolapac.com

Reference number: 210408768
Profession:Engineering & TechnicalElectrical & Electronics

Company: Programmed Skilled Workforce
Date posted: 6th Nov, 2026

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Skills

0 of 25 matched
Cssd equipmentCustomer focusCustomer supportElectrical troubleshootingEndoscopy reprocessing equipmentEquipment installationEquipment repairEquipment troubleshootingEquipment validationExcellent communication skillsField serviceIndustrial machineryMicrosoft excelMicrosoft powerpointMicrosoft wordProblem solvingService documentationSpare parts inventory managementSterilisation equipmentSurgical equipmentSurgical integration systemsTravel flexibilityUser trainingWasher disinfector systemsWindows

Licenses & certifications

0 of 3 matched
Restricted or full electrical licenceTrade certificate, technical certificate or diplomaValid drivers licence

Perks & benefits

0 of 4 matched
Car allowanceCareer developmentKpi-based commissionUpskilling opportunities

Programmed

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