Field Research Officer - NSW - Western Sydney
- Conduct face-to-face interviews in the community to gather research data.
- Build rapport with participants and manage refusals professionally.
- Plan and manage your weekly schedule to meet required hours.
Join Roy Morgan and help capture the views, experiences, and behaviours of people across Western Sydney! As a Field Research Officer, you'll work within your local community, introduce yourself on behalf of Roy Morgan, and invite people to take part in important research.
This is a face-to-face field role involving door knocking and engaging with households that are generally not expecting your visit. Your ability to build rapport, communicate confidently and remain resilient will play a key role in your success.
Our Field Interviewers collect accurate, high-quality data that informs government, business, and community decisions across the country.
What you'll do
- Initiate conversation and engage with participants who are generally not expecting your visit and invite them to participate in impactful research
- Build rapport quickly, manage refusals and objections professionally, and ensure informed consent
- Conduct accurate, structured interviews on a wide range of topics using a tablet
- Record observations, follow safety and privacy protocols, and maintain strict confidentiality
- Plan your weekly schedule to meet agreed hours, including at least one weekend day
All interviews are conducted using Roy Morgan's secure systems. We provide full training, a clear field manual, and ongoing support from experienced field managers.
Essentials
- Availability of at least 20 hours per week (including two weekdays and one weekend day; flexibility to add hours at peak times)
- Current driver's licence and a reliable, registered vehicle
- Fluent English (spoken and written) and the legal right to work in Australia
- Willingness to obtain a National Police Check and Working with Children's Check (paid by Roy Morgan)
Who is best suited for this role
- Comfortable with door knocking: You're confident approaching households that aren't expecting your visit and can quickly establish trust and credibility.
- Resilient relationship-builder: You bounce back from a "no", stay friendly and professional, and approach the next household with the same energy.
- Empathetic communicator: You listen well, handle sensitive topics with care, and adapt your communication style to suit different people and households.
- Organised self-starter: You manage your time effectively, plan routes, keep accurate records, and work independently to achieve outcomes.
- Tech-comfortable: You're confident using tablets and following on-screen scripts, procedures and protocols.
- Nice-to-have: Experience in field interviewing, door-to-door outreach, customer service, hospitality, retail, community services, education, fundraising or call centre environments.
Why you should apply
- Make every conversation count: The information you collect helps businesses, governments and community organisations better understand the experiences and needs of Australians.
- Flexibility with structure: Choose your weekly schedule (with minimum hours) and work close to home where possible.
- Training & support: We equip you with the skills, tools and guidance to succeed. No previous market research experience is required.
- Develop valuable skills: Build confidence in communication, interviewing, relationship-building and working independently.
How to apply
If this sounds like you, click the Apply button now!
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