EUC Engineer

• Initial 3 month assignment (possibility of extending)
• Adelaide CBD offices, 100% onsite role
• Immediate Start

Green Light is on the lookout for an experienced EUC Engineer to provide services with our consulting team. We require people who have excellent communication skills and a passion for delivering high quality technical solutions.

The EUC Engineer will be responsible for the technical support and assistance in a Windows 11 deployment/rollout which will occur from next week through to the end of the calendar year.

The EUC Engineer will be self-motivated and keen learners who has fantastic interpersonal skills to maintain the excellent customer service levels provided onsite to the business. Must have demonstrated experience working unsupervised on customer sites.

Responsibilities:

• Supporting desktop infrastructure and services including Hardware, OS, Software etc.
• Responsible for deployment, technical maintenance, administration and support of the virtualised Microsoft platform
• Managing SCCM, SOE deployments, Intune, Airpilot, M365 & O65 daily
• Laptop repairs, commissioning & decommissioning devices
• User onboarding and off-boarding
• Provide comprehensive documentation and manage an effective handover
• Maintenance of physical infrastructure including desktop, laptop, telephony, printers and video conferencing equipment.
• Build and strengthen working relationship with relevant network escalation groups to assist in effective resolution of customer faults.
• Assisting with Customer Device and Application Configuration.
• Working with customers/employees to identify problems and advising on the solution.

Requirements:

• Demonstrated experience in a similar capacity as an EUC Engineer, Desktop Engineer, and/or Rollout Deployment Engineer
• Strong working knowledge of Microsoft EUC platform – Intune, Active Directory, SCCM, AirWatch etc
• Proficient managing, maintaining and administering M365 & O365
• Strong PowerShell scripting experience specifically automating tasks
• Understanding of networking principles i.e routers, switches, servers and virtualisation and experience troubleshooting connectivity issues.
• Demonstrated highly developed analytical, problem-solving and organisational skills.
• Excellent telephone, client service, interpersonal and communication skills.
• Understanding of ITIL process or previous experience in ITIL environment is highly advantageous.

Apply Now! For more information, contact John on 0413 004 696 or email johne@greenlightworldwide.com

We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to peopleandculture@greenlightworldwide.com or call +61 9247 3799.