Engineering Technician (Macquarie Park, NSW)
- Support hardware engineering and production operations
- Maintain accurate Bills of Materials (BOMs) and verify firmware compatibility
- Investigate customer quality complaints and resolve production issues
IGT is the world leader in the design, development and manufacture of gaming and lottery products and systems. IGT Australia is a dominant force in Australia and New Zealand, providing a leading range of gaming and lottery products, systems, and services.
We are seeking an enthusiastic, motivated, and self-managed Engineering Technician to work in the IGT Asia Pacific Engineering team. In this full-time permanent role, you will play a vital role in supporting hardware engineering and production operations. This role requires a strong technical background, problem-solving skills, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Create, revise, and review parts for product development and hardware submissions
- Maintain accurate Bills of Materials (BOMs) and verify firmware compatibility with hardware
- Coordinate engineering change orders and support hardware-related order entry
- Research and support alternative part usage for Operations
- Maintain quality records and manage product lifecycle documentation
- Assist in creating and maintaining process documentation, cross-train team members, and support improvements
- Investigate customer quality complaints using case information to identify BOM-related errors
- Perform Enovia administration tasks, support changes to parts and ECOs, and manage the ECO implementation Review Board
- Assist with Product Submittal Support, certifications, transfer requests, and monitor new product developments
- Resolves parts allocation, production order and configuration issues, and address customer concerns
Skills, Attributes, and Experience
- Good interpersonal and communication skills; collaborative team player
- Good organisation, analytical and problem-solving skills
- Proficient in SAP Production and Matrix/Enovia basics
- Able to exchange ideas and concepts at a high level
- Experience in managing product life cycle and support manufacturers and suppliers' inquiries
- Associated degree in Technical, Electrical or a relevant field with up to 5 years of related work experience
- Knowledge in production and manufacturing engineering
- Good self-management and ability to prioritize tasks to meet deadlines
- Take initiative and have a positive can-do attitude
If you feel you possess the necessary attributes for this permanent full-time opportunity please send cover letter and resume to ozcareers@igt.com
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