Duty Manager

• Join one of the Gold Coast's most exciting and diverse hospitality venues
• Enjoy a healthy work-life balance with a rotating roster
• Be part of a leadership team that values innovation, initiative, and development

About the Company:

Join a destination venue known for delivering exceptional hospitality experiences across multiple offerings, including premium dining, live entertainment, events, gaming, bars, and waterfront hospitality spaces. With a strong reputation for innovation, customer service, and community engagement, the venue continues to set the benchmark for hospitality excellence in the region.

About the Role:

Reporting to the senior leadership team, the Duty Manager will oversee daily operations across multiple departments, ensuring exceptional service standards, operational efficiency, and team performance.

This is a highly visible leadership role responsible for coordinating a diverse hospitality operation including bars, gaming, restaurant service, entertainment, and customer experience. You will lead teams of up to 30 staff, support compliance requirements, manage operational issues, and contribute to the continued success and growth of the venue.

The successful candidate will be a confident decision-maker with the ability to lead from the front during busy service periods while maintaining a strong focus on guest satisfaction and team culture.

Your Skills and Experience:

* Minimum 2 years' experience in a Duty Manager, Venue Manager, or Senior Hospitality Management role within a licensed venue
* Proven ability to lead, motivate, and manage large teams across multiple departments
* Strong knowledge of gaming, TAB, Keno, cash handling, beverage operations, restaurant service, and venue compliance requirements
* Current RMLV, RSA, and RSG certifications with a strong understanding of Queensland liquor and gaming regulations
* Excellent leadership, communication, problem-solving, and organisational skills within high-volume environments

Your Benefits and Rewards:

* Competitive salary package of $80k - $85k + Super
* 9 rostered days off each month and a flexible rotating roster
* Five weeks annual leave for improved work-life balance
* One full weekend off every month
* Long-term career opportunities within a successful and highly regarded hospitality business

If you're a passionate hospitality leader looking for your next challenge and want to join a venue that genuinely values innovation, leadership, and exceptional guest experiences, we'd love to hear from you.

To apply online, please click on the apply button.

Alternatively, for a confidential discussion please contact Isaac Gorton on 0488 488 617 or igorton@frontlinehospitality.com.au

Seeking a job change?

When you fill out a confidential profile with Frontline Hospitality it goes to our team of experienced recruiters who will work with you to find your dream role.

Our unique system of recruitment means the whole team will be trying to find you the right job. Whether it is now or in the near future we will continue to match positions to suit your needs until we find you the perfect job!

Or just looking around?

We highly recommend that you call us even if you are not officially in the job market. Once we understand what you are looking for we keep you in the know, because no one knows Hospitality like us.

Also, the majority of positions we fill are done so without advertising! Existing Frontline Hospitality registered candidates often get the first look at new opportunities.

Did you know?

Frontline Hospitality has offices across Australia and not all of our roles are advertised on external job boards, so head to our website to view all of our available positions and apply for any roles of interest.

www.frontlinehospitality.com.au

Consultant

igorton@frontlinehospitality.com.au

Reference number: 220477
Profession:Hospitality & TourismManagement

Company: Frontline Hospitality QLD
Date posted: 11th Aug, 2026