Disability Support Worker
- Provide safe, respectful and person-centred support to participants.
- Assist with personal care, daily living activities, and community access.
- Implement Positive Behaviour Support strategies and respond to behaviours of concern.
Job Description
Experienced Disability Support Workers
Rockhampton, Gracemere, Mount Morgan and Yeppoon Region
Specialist Support Solutions is seeking experienced Disability Support Workers to join multiple participant teams across the Rockhampton, Gracemere, Mount Morgan and Yeppoon region.
We are recruiting across several teams that support participants with a range of complex disability, high intensity support, mental health, behavioural support and personal care needs. Successful applicants will be matched to participant teams based on their experience, skills, availability, suitability and the individual needs and preferences of each participant.
About the Role
As a Disability Support Worker, you will provide safe, respectful and person-centred support in accordance with each participants goals, support plans, care plans, behaviour support strategies and organisational procedures.
Depending on the participant team you are matched with, duties may include:
Providing personal care while maintaining dignity, privacy and independence
Supporting participants with activities of daily living, meal preparation, domestic assistance, appointments and community access
Providing safe manual handling support, including use of hoists, slings, wheelchairs and other mobility equipment
Supporting participants with emotional regulation, communication, social skills and independence
Implementing Positive Behaviour Support strategies in accordance with Behaviour Support Plans
Responding calmly and professionally to behaviours of concern, including verbal aggression, physical aggression, property damage, emotional dysregulation or inappropriate comments
Monitoring and reporting changes in physical health, emotional wellbeing, behaviour or presentation
Maintaining professional boundaries while building safe, consistent and supportive relationships
Completing accurate documentation, progress notes and incident reporting as requiredParticipant Support Needs
We are seeking workers with experience in one or more of the following areas:
Complex Disability and Personal Care Support
Personal care
Manual handling and mobility support
Hoisting and transfers
Continence support
Domestic assistance and daily living support
Community access and social participationMental Health and Trauma-Informed Support
Supporting participants with mental health concerns
Maintaining a calm, consistent and trauma-informed approach
Supporting participants during periods of emotional distress
Using de-escalation strategies and person-centred communication
Building trust and therapeutic rapport over timePositive Behaviour Support
Implementing Positive Behaviour Support Plans
Supporting participants with behaviours of concern
Following proactive, least restrictive and person-centred strategies
Responding safely and professionally to behavioural escalation
Supporting children, young people or adults with ASD Level 2 or 3, intellectual disability or complex behavioural presentationsHigh Intensity and Complex Care Supports
Some participant teams require workers with experience, training or willingness to complete participant-specific competency assessment in areas such as:
PEG feeding and enteral nutrition
Dysphagia and mealtime management
Seizure management and seizure first aid
Medication assistance and medication documentation
Blood Sugar Level monitoring
Diabetes support
Bowel care support
Complex physical disability support
Neurological conditions, including epilepsyAll high intensity supports must be delivered in accordance with participant-specific plans, organisational policies, training, delegation requirements and competency assessment.
Essential Requirements
Applicants must have:
Minimum 12 months experience as a Disability Support Worker or in a similar care/support role
Experience supporting people with disability, complex support needs, mental health needs or behaviours of concern
Ability to provide respectful, person-centred and trauma-informed support
Ability to remain calm, professional and resilient in challenging situations
Strong communication, documentation and problem-solving skills
Ability to follow support plans, care plans, Behaviour Support Plans and organisational procedures
Willingness to complete participant-specific training and competency assessment where required
Ability to work as part of a participant team and communicate concerns appropriately
Availability to work a rotating roster, including mornings, afternoons, evenings, weekends, sleepovers, active nights and public holidays where requiredGender-Specific Support Requirements
Due to participant support needs, personal care requirements, dignity, privacy and participant preference, some participant teams require male support workers and some participant teams require female support workers.
Applicants will be considered and matched to appropriate teams based on participant needs, role requirements, experience, availability and suitability.
Desirable Experience
Experience in any of the following areas will be highly regarded:
PEG feeding and enteral nutrition
Dysphagia and mealtime management
Seizure management
Diabetes support and BSL monitoring
Bowel care
Medication assistance
Manual handling and hoisting
Supporting participants with ASD Level 2 or 3
Supporting participants with intellectual disability
Supporting children or adolescents with complex behavioural needs
Implementing Positive Behaviour Support strategies
Mental health support
Trauma-informed practice
Responding to verbal aggression, physical aggression, emotional dysregulation or property damageCompliance Requirements
Successful applicants will be required to hold or obtain:
NDIS Worker Screening Clearance
Working with Children Check, where required
Current First Aid and CPR
Driver licence and reliable transport
Completion of required NDIS Worker Orientation and mandatory training modules
Relevant qualifications or experience in disability, community services, health, mental health or individual support, where applicableAbout You
You will be suited to this role if you are reliable, calm, observant and committed to delivering safe, respectful and high-quality support. You understand that every participant has individual needs, preferences and goals, and you are confident adapting your approach to suit the person you are supporting.
You will also understand the importance of professional boundaries, accurate documentation, confidentiality, teamwork and reporting concerns early.
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