Disability Support Worker – High Behaviour Support

About Us

Vision and Care is a registered NDIS service provider based in Adelaide, South Australia. We are committed to providing high-quality, person-centred disability support services that promote independence, dignity, safety and wellbeing.

Our services include Supported Independent Living (SIL), Short Term Accommodation (STA), community participation, in-home care and individualised disability support.

We are currently seeking qualified and experienced Disability Support Workers to join our team. As we support participants with complex needs and high-risk behaviours of concern, applicants must have demonstrated experience managing challenging behaviours and providing safe, professional and compassionate support.

Key Duties and Responsibilities

The successful applicants will be responsible for:

• Providing individualised care and support to NDIS participants with physical, intellectual, psychosocial and developmental disabilities.
• Supporting participants who demonstrate complex and high-risk behaviours of concern, including aggression, emotional dysregulation and other challenging situations.
• Implementing individualised support plans, Positive Behaviour Support Plans and appropriate behaviour management strategies.
• Identifying behavioural triggers, applying effective de-escalation techniques and responding safely to challenging situations.
• Assisting participants with personal care, hygiene, dressing, grooming, toileting and other daily living activities.
• Supporting participants with meal preparation, household tasks, medication assistance where authorised and other daily living requirements.
• Providing support to participants in Supported Independent Living (SIL), shared accommodation, community settings and private residences.
• Monitoring participants' physical, emotional and behavioural wellbeing and reporting any significant changes or concerns.
• Maintaining accurate progress notes, behaviour monitoring records, incident reports and other required documentation.
• Supporting participants to develop independence, communication, social interaction and daily living skills.
• Assisting participants with community access, social activities, appointments and recreational programs.
• Responding appropriately to incidents and emergencies while maintaining the safety and dignity of participants and staff.
• Working collaboratively with families, support coordinators, allied health professionals and other support workers.
• Following organisational policies, NDIS Practice Standards, safeguarding requirements and authorised behaviour support procedures.

Essential Qualifications and Experience

Applicants must meet the following requirements:

• Minimum qualification: Certificate IV or Diploma in Disability, Community Services, Individual Support, Mental Health or another closely related field.
• Minimum experience: At least two (2) years of full-time work experience in disability support services or a closely related field.
• High Behaviour Support Experience: Demonstrated practical experience supporting participants with complex needs, challenging behaviours, aggression or high-risk behaviours of concern.
• Proven ability to apply positive behaviour support strategies, behaviour management techniques, crisis intervention and de-escalation methods.
• Experience working with NDIS participants in Supported Independent Living (SIL), group homes, community care or similar disability support environments.
• Strong understanding of the NDIS framework, participant rights, duty of care and workplace health and safety requirements.
• Ability to work independently and as part of a multidisciplinary support team.
• Strong communication, problem-solving, documentation and incident-reporting skills.
• Relevant NDIS Worker Screening clearance and other applicable employment checks.
• Current First Aid and CPR certification, or willingness to obtain these before commencing work.

Mandatory Shift Availability

Applicants must have flexible availability and be willing to work across the following shifts:

• Weekday shifts: Monday to Friday, including morning, afternoon and evening shifts.
• Weekend shifts: Saturday and Sunday, including rostered daytime and evening shifts.
• Active overnight shifts: Applicants must be available to remain awake and actively provide participant support throughout the overnight shift.
• Passive overnight shifts (sleepovers): Applicants must be available for rostered sleepover shifts and respond to participant support needs when required.

Availability for both weekdays and weekends, including active and passive overnight shifts, is an essential requirement of this position.

Key Skills and Personal Attributes

• Confidence and experience in managing challenging behaviours and high-support-needs participants.
• Strong knowledge of positive behaviour support and safe de-escalation techniques.
• Patience, resilience, empathy and emotional maturity.
• Ability to remain calm and respond professionally during behavioural incidents and emergencies.
• Strong commitment to participant safety, dignity, independence and inclusion.
• Excellent communication, teamwork and time-management skills.
• Reliability, punctuality and flexibility to meet changing participant support needs.
• Ability to follow support plans, organisational procedures and reporting requirements.

How to Apply

Interested applicants should submit their updated resume and a cover letter outlining their qualifications, relevant disability support experience, experience managing complex behaviours and availability for weekday, weekend and overnight shifts.

Email: **************************

Email Subject: Application – Disability Support Worker

Vision and Care

304 North East Road, Klemzig SA 5087

Website: ************************

We welcome applications from suitably qualified and experienced support workers who are committed to delivering safe, respectful and high-quality disability support services.