Digital Product OwnerHybrid
- Own the digital product agenda and drive customer engagement.
- Lead digital initiatives across the customer journey and fulfilment.
- Collaborate with cross-functional teams to deliver digital enhancements.
Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity.
About the Role
At Super Retail Group, our purpose is to inspire and equip everyone to live their passion every day.
This is your opportunity to own the digital product agenda and make a measurable impact on how customers engage, shop and connect with our brands.
Reporting to the Head of Digital Product, you’ll lead a key product stream within our digital commerce transformation, combining commercial accountability, customer experience and strategic product leadership to deliver sustainable growth.
You’ll influence across the organisation, partnering with senior stakeholders to identify opportunities, set priorities and deliver digital enhancements that create genuine value for both our customers and the business.
Your key responsibilities will include, but not be limited to:
- Owning and evolving the product roadmap and backlog to drive measurable customer and commercial outcomes.
- Leading and prioritising digital initiatives across the end-to-end customer and fulfilment journey.
- Partnering and collaborating across Digital, Technology, Marketing, Loyalty, Fulfilment and Brand teams to align priorities and drive outcomes.
- Acting as the product subject matter expert, leveraging customer insights, market trends and emerging technologies to evolve digital capabilities.
- Leading and inspiring a cross-functional product squad to drive alignment, accountability and high performance.
- Using data, analytics and customer feedback to identify opportunities, measure performance and continuously optimise outcomes.
This role offers the flexibility to be based in Brisbane (Strathpine, preferred location) or Sydney (Rhodes), with a hybrid work model.
About You
We are seeking a collaborative and commercially minded Digital Product Owner who knows how to navigate complex retail environments and bring people together around a shared vision. With a strong understanding of evolving retail customer behaviours, you’re curious about what drives customers and confident using insights to identify pain points and opportunities. An influential communicator, you’re comfortable engaging with senior leaders and cross-functional teams to build alignment, challenge thinking and turn ideas into action.
In addition, you bring:
- Extensive digital product management experience within complex retail environments, spanning eCommerce, fulfilment and omni-channel experiences.
- Proven ability to develop and execute product strategies, roadmaps and backlogs that drive commercial and customer outcomes.
- Strong understanding of retail customer behaviour, using research, data and insights to identify pain points and opportunities.
- Deep knowledge of eCommerce, digital fulfilment and the end-to-end customer journey.
- Strong experience with agile delivery and product ownership practices.
- Confident interpreting product performance and analytics to make data-led decisions and measure success.
WHY JOIN US?
- You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
- Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- We are committed to your professional development and will support on-going opportunities for both learning and progression.
- You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.
Our Culture of Inclusion
Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
How to apply
Interested candidates for this role should apply by following the links and sending your resume.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.