Retail Manager
- Lead and oversee all aspects of store operations.
- Manage and develop a team of retail sales associates.
- Drive sales and improve operational efficiency.
Retail Manager
Job Type: Full-time (Minimum 38 hours per week)
About the Role and Responsibilities
We are looking for a passionate and experienced Retail Manager to join our Johnny Gio’s Pizza New Farm, QLD. In this full-time role, you will be responsible for leading and overseeing all aspects of store operations, ensuring exceptional customer service, and driving the business to achieve its strategic objectives.
- Manage and lead a team of retail sales associates, ensuring high levels of customer service, handling customer complaints and staff engagement
- Oversee store operations, including inventory management, merchandising, presentation and growth.
- Organizing displays, promotions, and stock replenishment.
- Managing daily store activities, including sales, inventory, and staff scheduling.
- Recruiting, training, supervising, and evaluating team members
- Develop and implement strategies to drive sales, improve operational efficiency, and enhance the customer experience
- Monitoring budgets, sales targets, and expenses
- Work closely with the leadership team to ensure compliance with all relevant regulations, policies, and procedures
- Liaise with management and other stakeholders to share insights and support the overall business objectives
- Foster a positive and collaborative work environment, providing coaching and development opportunities for the team.
- Ensure strict compliance with Johnny Gio's Pizza franchise standards, operational procedures, brand requirements, customer service expectations, food safety protocols, and quality assurance standards across all areas of the business.
Qualifications and other requirements
- Possession of a Bachelor’s degree in any discipline
- A minimum of one year recent, relevant experience in a retail management position.
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service orientation and problem-solving abilities
- Proficient in inventory management, financial reporting, and data analysis
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
- Familiarity with relevant retail industry regulations and compliance requirements.
- Adaptable and resilient, with the ability to thrive in a fast-paced environment.
- Availability to work flexible hours, including weekend
Application Question(s):
- Are you an Australian citizen / permanent resident ?
Work Location: In person
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