Posted 24d ago
Graduate Banking Ops Position
KEY POINTS WE FOUND
- Join a Big 4 Australian Bank as a Client Service Operations Specialist.
- Provide exceptional customer service and manage stakeholder enquiries.
- Identify process improvement opportunities within the team.
Graduates Accounting Sydney Contract or Temp
- Market Operations
- Big 4 Bank
- 6-12 Month Contract
Our Client, a Big4 Australian Bank, seeks a Client Service Operations Specialist to join their Sydney team.
In this role, you will be,
- Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues.
- Identifying opportunities to improve the processes within your team or work area.
- Undertaking investigations with respect to customer requests and/or as a result of transactional or exception-based issues.
- Officers will perform the aforementioned activities for the role, product, service or process they support
Ideal Background
- Customer / Client Services Experience
- Degree Qualified - Business, Economics, Finance, Accounting
- Updated: PR or Citizen Only - the potential of extension or to be made perm
Interested? Apply or email - ******************************
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Skills
0 of 10 matchedCustomer serviceData entryExcellent communication skillsFinancial analysisInvestigation skillsMicrosoft officeProblem solvingProcess improvementStakeholder managementTime management
Fitzgerald Jenkins Recruitment
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