Administration Assistant - Wallsend

SummitCare · Wallsend NSW 2287 · Full time
Posted 13d ago

Administration Assistant - Wallsend

KEY POINTS WE FOUND
  • Full-time Administration Assistant role at SummitCare Wallsend
  • Responsible for day-to-day office management and customer service
  • Manage financial transactions and assist with resident admissions

About the business

SummitCare today is proud to operate 9 homes across Sydney and Newcastle. Our purpose is to enable wellbeing all day every day for people requiring aged care. Partnering with our vision of striving for excellence in all that we do, SummitCare is professional, respectful and supportive in caring for our aged community as if they were our own family.

About the role

We are seeking to appoint an Administration Assistant on a full time basis. This position will be located at SummitCare Wallsend

Key responsibilities

As an Administration Assistant at SummitCare, you will be accountable to the Manager Customer Support and Administration for the day to day office management of the centre. You are the face of the centre, so you are responsible for maintaining a professional manner and delivering excellent customer service to all customers in line with the organisational mission, vision and operating principles. Other areas you will be responsible for include the overall management of financial transactions within the centre and assisting the Local Leadership Team during the admission process for residents. Taking care of rostering and sick calls.

Key requirements

  • Experience in the front office reception preferably in the Aged Care sector

  • Current Criminal Record Check

  • Excellent customer service and communication skills

Desirable Skills & Experience

  • Relevant qualification in Administration

  • Computer literacy in Microsoft Office Suite, Google Applications, and CRM system

  • Demonstrated ability to achieve goals within set time frames and work to strict deadlines

  • Rostering experience
  • Ability to multi-task and work in a fast-paced environment

  • Ability to be a team player and work with a diverse group of people, including staff and clients from a CALD background

For further information regarding this outstanding opportunity, please log into our career's page.

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Skills

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Crm systemCultural sensitivityCustomer serviceFast-paced environment adaptabilityFinancial transactions managementGoogle applicationsMicrosoft office suiteMulti-taskingRosteringTeamwork

SummitCare

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Administration Assistant - Wallsend | SummitCare | Australian Ageing Agenda