- Support the smooth operation of the hotel by delivering high-quality maintenance services.
- Identify and resolve maintenance issues efficiently.
- Ensure all work is completed safely to provide an exceptional guest experience.
About DoubleTree by Hilton Melbourne Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and meeting & event spaces.
What will I be doing?
As a Handyperson, you will work closely with the Maintenance Team to ensure the hotel is well maintained. Your role will include carrying out a variety of maintenance tasks such as repair work, painting, plumbing and preventative maintenance all while delivering high levels of customer service. Specifically, your duties include:
Ensuring every area of the hotel is immaculately maintained for guests to enjoy
Review and action maintenance requests that come through via hotel communication logs/devices and follow up on these to ensure efficient resolution
Complete hotel general maintenance, repairs and preservations as required
Adhere to hotel Workplace Health & Safety and Fire Evacuation policies and procedures
Ensure good relationships are built with internal and external customers always maintaining a guest focus
What are we looking for?
Positive attitude
Excellent communication skills
Willingness to help guests and other team members at all times
Committed to delivering a high level of customer service
Ability to work under pressure
Ability to work autonomously and use your initiative
Flexibility to respond to a range of different work situations
Excellent grooming standards
Ability to work around a 7 day week roster including weekends and public holidays
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving:
Competitive wages with higher penalty rates than industry average
Uniform laundered by the hotel
Team Meals provided on each shift
Worldwide travel discounts at unbelievable rates for you and your friends and family
25% off Food & Beverage in the hotel
Leadership training programs created in conjunction with Harvard Business School, to help further your career development
Employee Assistant Program & Mental Health Program
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Support the smooth operation of the hotel by delivering high-quality maintenance services, identifying and resolving maintenance issues, and ensuring all work is completed safely and efficiently to provide an exceptional guest and team member experience.
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