Service Coordinator
- Run the day-to-day operation of the workshop
- Manage customer service and workshop scheduling
- Coordinate mobile service jobs and support technicians
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EARN $70,000–$80,000 pa + Super | Negotiable Based on Experience
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Join a Professional Team of Hydraulic and Mechanical Specialists
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Perfect Opportunity for an Organised, Proactive Operator to Run the Workshop Floor
About The Company
Our client is a professional team of hydraulic and mechanical specialists based in the Fraser Coast, just 15 minutes from Hervey Bay.
About The Opportunity
The primary purpose of this position is to run the day-to-day operation of the workshop, keeping technicians on the tools, jobs flowing, and customers informed.
Some of your responsibilities will include:
- Managing customer service - phones, bookings, repair updates, and collections
- Coordinating workshop scheduling - tracking every job, technician, and priority to keep techs moving with no downtime
- Building and following up quotes, applying pricing, freight and labour correctly
- Sourcing and ordering parts, managing inventory, and coordinating warranty claims
- Owning each job through its full lifecycle, from approval through to invoicing
- Coordinating mobile service jobs, breakdowns, and route planning across the service trucks
- Supporting technicians proactively - parts, approvals, and customer calls sorted before they're needed
- Following up quotes and dormant customers, and promoting mobile service and preventative maintenance
About You
The successful candidate will have:
- Strong organisational skills, with the ability tojuggle multiple jobs
- Excellent communication skills across customers, technicians, and suppliers
- A proactive, problem-solving mindset - someone who sees issues coming and sorts them before they escalate
- Good computer skills and the ability to pick up new software quickly
- Mechanically minded, or an interest in hydraulic and mechanical equipment - hydraulic knowledge isn't essential, just a willingness to learn
- Reliability and accountability, with a strong attention to detail
What's in it for You?
- Work With the Best - join a professional team of hydraulic and mechanical specialists
- Prime Location - based on the Fraser Coast, just 15 minutes from Hervey Bay
- Real Career Progression - genuine training and career development opportunities
- Grow With the Business - clear pathway for progression within the company
- Great Work-Life Balance - Monday to Friday roster
- Long Weekends, Every Week - early finish at 3:00pm every Friday
- Team Culture That Delivers - monthly team BBQs to celebrate the wins
- Celebrate Together - Christmas party, partners welcome
- Switch Off Properly - workshop closes for 2 weeks over the Christmas period
Apply today and don't miss out on starting this opportunity as soon as possible!
Apply Now
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