Clinician - Intake and Triage - Counselling and Mental Health
- Provide high-quality clinical services including risk assessment and intervention.
- Conduct clinical intake, triage, and referrals in a call centre environment.
- Liaise with families and coordinate with relevant treatment providers.
About the company:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Counsellors or Psychologists (including Social Workers with previous counselling experience) to join their team for on a temporary casual assignment until May 2027, with potential for a further 12-month extension
About the role:
Working in a call centre environment, you will be providing high-quality clinical services including risk assessment and intervention
Clinical intake, triage, and referrals
Individual single session counselling sessions
Providing escalation pathway support
Updating internal CRM/database accordingly
Liaise with families and coordinate with relevant treatment providers
Participate in community development and projects as required
About you:
You will have previous experience working in a counselling environment, providing trauma informed, holistic, and client centred care
You will have previous experience completing intake and risk assessments
You will have strong written and verbal communicate skills
You will have the ability to respond to critical incidents in a calm and timely manner
You will be flexible to work in a phone based mental health/counselling environment
You will have intermediate to advanced IT skills, and previously used databases and relevant MS packages.
Mandatory Requirements for the role:
You must currently hold, or be willing to obtain, either Working with Vulnerable People (WWVP) registration, or Working with Children Check (WWCC)
You must hold APHRA Registration as a Psychologist, Occupational Therapist
Or you will be a Social Worker with membership of the Australian Association of Social Workers (AASW) upon commencement
Or you will be a Counsellor with Master's-level counselling qualification with Registered Clinical Counsellor with PACFA, or
Or you will be Counsellor with Master's-level counselling qualification with ACA Level 3 or Level 4
Benefits:
ASAP start
6-month casual temporary assignment with potential for a further 12-month extension
Working 37.5 hours per week, or 9 day fortnight, on a rostered 24/7 basis.
Brisbane CBD location + hybrid working from home
$67.24 - $76.36 per hour + super + shift penalties for evenings and weekends.
*** Please note the successful candidate for the role must hold Australian Citizenship. You will also be required to complete a Federal Police Check, as well as a Working with Children Check ***
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