- Respond to and resolve supplier and internal payment enquiries by phone and email.
- Investigate payment discrepancies, clarify invoice and remittance details, and follow up missing information.
- Accurately record and escalate queries while managing a high volume of enquiries professionally.
Join a leading organisation as an Accounts Payable Officer on a full-time 3-month temporary contract
Your new company
Hays is proud to be partnering with a well-known FMCG business that operates across Australia. With more than 50 years in operation, the organisation prides itself on delivering premium service and products to its customers and clients. As a national market leader within its industry, the organisation has also achieved Employer of Choice status.
Your new role
Reporting to the Query Team Leader, youll support the Accounts Payable Query Team, with a dedicated focus on responding to and resolving payment-related enquiries by phone and email. Youll liaise with suppliers and internal stakeholders to investigate payment queries, clarify invoice and remittance details, follow up on missing information, and provide clear and timely updates through to resolution. Youll accurately record query details, escalate more complex matters where required, and help ensure payment enquiries are managed efficiently and professionally.
What you'll need to succeed
As the preferred candidate, youll have previous experience in Accounts Payable, finance administration or a high-volume customer service environment. Youll be confident managing payment-related enquiries over the phone and by email, investigating discrepancies and communicating with suppliers and internal stakeholders. Youll also possess strong attention to detail, excellent written and verbal communication skills, and the ability to manage a high volume of queries in a busy environment. Strong Microsoft Excel skills and the ability to quickly learn new systems are essential. Previous experience using SAP Business One will be highly regarded.
What you'll get in return
For the successful candidate, this is an opportunity to join an Employer of Choice located on Hobarts Eastern Shore in a full-time, three-month temporary contract. In return for your hard work and dedication, youll receive an attractive hourly rate and on-site parking.
What you need to do now
If youre interested in this position, click Apply now. For more information or a confidential discussion about this opportunity, please contact Emily Nuttall at Hays on 03 6108 5556 or email Emily.Nuttall@hays.com.au.
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