Practice Manager - Dubbo

Family Planning Australia is the leading provider of reproductive and sexual health services in NSW.  As an independent not–for–profit organisation we offer expert clinical care, information and advice for everybody in every family as well as education and training and evidence–based research to support doctors, nurses and other professionals.

Benefits

• Salary Packaging options to receive $15,900 of your salary tax-free
• Up to $2650 meal and entertainment allowance
• Access to paid leave entitlements including annual leave, personal/careers leave, parental leave, study leave
• Professional support and development provided
• Travel to regional outreach locations

Values

• All staff must fully support the FPA values
• FPA is a pro-choice organisation
• For a full view of our Values please refer to Family Planning Australia website

About you

We are seeking a highly organised, yet adaptive professional Practice manager to oversee the day-to-day performance our Dubbo clinic and outreach locations. As an experienced and proactive leader with strong communication skills, you are a strategic thinker and a supportive mentor who can navigate the challenges of a regional clinic along with a commitment to rural health outcomes. This role requires a leader who is flexible, solutions-oriented, and able to engage with diverse communities in a non-judgmental and empowering manner.

About the role

• Fixed term full time for 12 months

The Practice Manager is responsible for managing and growing Family Planning Australia’s Dubbo clinic and its associated outreach services. Through responsive, hands-on leadership, the role oversees a multidisciplinary team of medical officers, nurses and administrative staff to ensure the effective and efficient delivery of high-quality, client-centred sexual and reproductive health services.

The role is responsible for the day-to-day performance of the Dubbo clinic and outreach locations, including workforce management, service coordination, financial management and achievement of activity and growth targets. Working closely with clinicians and administrative staff, the Practice Manager ensures services run smoothly and respond to the needs of clients and local communities.

A key focus of the role is strengthening the clinic’s local presence, developing relationships with health services, community organisations and referral partners, and identifying opportunities to expand access to services across Dubbo and surrounding communities. Core capabilities include excellent leadership, commercial acumen, compassionate people management, integrity, adaptability and highly developed communication skills. This multifaceted role requires regular travel to the Dubbo clinic and associated outreach locations.

How to Apply
Please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Ben Prest on benp@fpnsw.org.au

Your application must include a:

• Resume (CV); and
• Cover letter outlining how your skills and experience. You must review and refer to the selection criteria listed in the position description in your application.

FPA is an Equal Opportunity Employer, and we encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability.

Please submit your current resume and a cover letter addressing the selection criteria listed in the position description
(we will be reviewing applications regularly, and the advertisement may be closed early if the position is successfully recruited to).

Family Planning Australia does not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.

Selection Criteria
Essential

• Degree qualifications in management, business, health, or related field and/or minimum of 3 years previous experience in a practice management role.
• Demonstrated leadership skills with proven ability to manage all aspects of day-to-day operations within a primary care practice setting.
• Strong business acumen, particularly with regards to financial and human resource management
• Demonstrated ability to budget at a financial and operational level along with workforce planning.
• Excellent written and verbal communication skills, including effective use of Microsoft suite products.
• Exceptional interpersonal skills including ability to effectively relate to a diverse range of people.
• Proven excellent time management and organisation skills with the ability to prioritise workload and to provide a high level of attention to detail.
• Demonstrated ability to analyse issues systematically and develop innovative solutions
• Familiarity with of Medicare billing rules, processes, and methods.
• Current unrestricted NSW Driver’s License and ability to travel throughout NSW.
• Must have full Australian working rights

Desirable

• A relevant clinical qualification and current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Knowledge and experience in accreditation and compliance including NSQHS Standards and Clinical Governance Frameworks.
• Experience in the application and management of Best Practice, Hot Doc, and other patient management systems.

Other requirements

• A Criminal Record Check is required prior to commencement in the role
• A Working with Children’s Check is required prior to commencement in the role
• NSW Health Category B immunisation/vaccination requirements apply to this role