My Care Clinic Intake Officer / Service Navigator
- Responsible for administrative coordination and service triage.
- Manage complex referrals and identify barriers to care.
- Support achievement of specialist clinic access performance targets.
Health and Allied Services, Managers and Administrative Officers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement *********
Fixed Term: 2/11/2026 to 2/11/2027
Applications close: 28/10/2026
Are you passionate about helping people access the right care and support? We are seeking a compassionate and highly organised My Care Clinic Intake Officer / Service Navigator to join our team.
In this important frontline role, you will be responsible for the administrative coordination, service triage, navigation and ongoing management of referrals received through MYCARE Specialist Clinics and associated service pathways.
Working with a high degree of autonomy, the position is responsible for managing complex referrals, identifying barriers to care, coordinating multidisciplinary service access and supporting achievement of specialist clinic access performance targets.
Key Responsibilities:
· Service Coordination and Navigation
· Referral and Waitlist Management
· Service Leadership and Improvement
At YDMH, we prioritise workforce stability and meaningful work-life balance for our staff. We're proud to offer an environment that fosters job security and empowers our staff to thrive.
Yea & District Memorial Hospital is an equal opportunity employer who respects and is inclusive of our community’s diversity including Aboriginal and Torres Strait Islander people, Lesbian, Gay, Transsexual, Bisexual and Intersex, varying age groups, cultural backgrounds and abilities.
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