Telecommunications Technician

Position: Telecommunications Technician

Position Type: Full-Time

Salary: $79,000 to $82,000 plus superannuation per annum

Location: Mickleham VIC 3064

Our client is seeking a Telecommunications Technician to join their team working across project sites throughout Victoria.

The Telecommunications Technician (NBN) is responsible for the installation, commissioning, maintenance, testing, and fault rectification of NBN and telecommunications infrastructure across a range of access network technologies, including Fibre to the Premises (FTTP), Fibre to the Curb (FTTC), and Fibre to the Node (FTTN). The role requires highly developed technical skills, a commitment to quality workmanship, and the ability to work independently in a customer-facing field environment.

Key Duties and Responsibilities:

·Install, commission, and configure broadband services across FTTP, FTTC, and FTTN access network technologies in accordance with NBN Co and industry standards.

·Perform fault diagnosis and troubleshooting on fibre and copper access networks to identify and resolve connectivity issues, signal loss, and service degradation.

·Install, configure, and test customer premises equipment including Network Termination Devices (NTD), Network Connection Devices (NCD), and associated cabling infrastructure.

·Conduct line testing and signal verification using specialised telecommunications test equipment (e.g. OTDR, ADSL2+ testers, signal meters) to ensure network performance and service quality.

·Carry out installation, maintenance, and repair of telecommunications infrastructure including underground cables, fibre joints, pits, pillars, and network distribution points.

·Interpret and apply technical documentation including network diagrams, work orders, and engineering specifications to complete installation, repair, and service restoration activities.

·Identify and rectify faults within street network infrastructure such as nodes, distribution pillars, and underground pit systems.

·Respond to high-priority service faults including P99 medical emergency cases, ensuring urgent restoration of telecommunications services in compliance with escalation procedures.

·Communicate with customers at field sites to explain installation procedures, manage expectations, troubleshoot service issues, and confirm successful service activation.

·Complete all job documentation, test result records, and service reports using telecommunications job management and workflow systems in an accurate and timely manner.

·Comply with all Work Health and Safety (WHS) requirements, including safe handling of equipment, working at heights, and working in traffic management zones.

·Liaise with NBN Co, RSPs, network operations centres, and other field crews as required to coordinate fault resolution and service delivery activities.

Requirements:

·AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or higher in Telecommunications (or equivalent)

·At least 12 months of relevant experience as a Telecommunications Technician

·Cabling Registration (Open Cabling Registration) – required or willingness to obtain.

·Demonstrated experience in NBN field service activities including FTTP, FTTC, and FTTN technologies.

·Proficiency with telecommunications test equipment including OTDRs, talk sets, and broadband testing devices.

·Strong fault-finding and troubleshooting skills across fibre and copper access networks.

·Ability to read and interpret technical drawings, network diagrams, and work orders.

·Experience using telecommunications job management systems.

·Current Australian driver’s licence (mandatory).

·Ability to work independently and as part of a team in a field service environment.

·Strong communication skills and a customer-focused approach.

·Physical fitness to perform manual tasks, work in confined spaces, at heights, and in various weather conditions.

Working Conditions

This role requires regular field-based work across Victoria. The Telecommunications Technician will be required to work outdoors in various weather conditions, perform physical tasks, and may be required to work in confined spaces, at heights, and in traffic management zones. A company vehicle or vehicle allowance may be provided in accordance with the Employer’s vehicle policy.