Store Manager

Mitre 10 Torrensville Trade Centre is a proudly locally embedded business with strong community connections and a trade-focused operation supporting local builders, contractors and volume customers.This is not a typical retail store - it’s a hands-on, fast-moving trade environment where operational excellence and strong team leadership are key.

We’re seeking a practical, floor-based Store Manager who enjoys being involved in the day-to-day running of the business, understands trade customers and products, and can motivate a team to deliver consistently for high-volume trade accounts.

If you thrive in a busy, operational role, enjoy coordinating people, product and logistics, and like leading from the front - we’d love to hear from you.

What you’ll be doing

• Leading, coaching and motivating a multi-skilled team in a trade-driven store environment

• Being hands-on on the floor, supporting staff and customers throughout the day

• Overseeing daily store operations including stock flow, merchandising and trade order fulfilment

• Coordinating and managing deliveries, logistics and stock management

• Ensuring strong product knowledge across the team to support trade and builder customers

• Driving operational efficiency, safety standards and sales performance

• Building and maintaining strong relationships with customers, builders, and internal cross functional teams

• Working closely with ownership and leadership to deliver business and operational goals

What we’re looking for

• A sales driven, experienced operational leader who leads by example

• Experience in understanding and analysing financial reporting

• Strong understanding of trade customers, products and supply flow

• Proven ability to motivate, develop and hold teams accountable

• Background in hardware, trade, construction supply or big-box retail (highly desirable)

• Organised, practical and solution-focused with a strong work ethic

• Someone who is committed to sucession planning and building capability for future growth

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

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