Aquatic Program Supervisor

Job Description

At a Glance

Work type: 25 hours a week
Salary: From $86,000.42 + 12% superannuation (pro-rata) 
Employment Type: Permanent Part time 
Closing date: 9pm, Tuesday 15 September 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

This position is responsible for managing the day-to-day operations of Aquatic Programs including but not limited to instructor/teacher management, class supervision, program efficiency and customer service delivery.

In this role you will: 

• Supervision of the PAC Aquatic Programs ensuring high quality delivery
• Instructing as required
• Customer service excellence
• Teacher training and professional development
• Program promotion within the community
• Swimmer and teacher assessments

What’s on offer

We are offering a 25 hour part time permanent opportunity, with a competitive remuneration package from $86,000.42 (pro-rata) plus 12% superannuation.

Your employee experience with City of Parramatta includes:

• Flexibility: Flexi‑time scheme, additional leave over the Christmas period 
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years 
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
• Growth: Learning and development programs, leadership pathways, free LinkedIn Learning 

About you

The successful candidate is someone who brings:

• Minimum 2 years’ experience in Swim School Supervision and minimum 3 years’ experience in qualified Swim Teaching.
• Experience in customer service, particularly in an aquatic or fitness environment
• Knowledge of leisure facility software
• Experience in Microsoft applications including Word and Excel
• Demonstrated ability to accurately handle and reconcile payment transaction

To be considered for this role, you must meet the essential requirements in the Position Description, including:

Qualifications/Licences:

• Current Australian Teacher of Swimming and Water Safety qualifications
• Current Australian First Aid (Level 2) and Current CPR Certificate

• NSW Working with Children Check 

  It would be preferred but not essential for applicants to have the following additional qualifications:

• Teacher of Access & Inclusion
• Teacher of Competitive Strokes
• AUSTSWIM Assessor
• Teacher of Adults
• Swim Australia Coaching

Want to know more? 
Review our Values Flyer to learn more about the behaviours that guide how we work. 
Further details about this role can be found in the Position Description. 
 
For a confidential discussion, please contact the Recruitment Teamvia ***************************************.

How to apply

Applications must be submitted online by 9pm, Tuesday 15 September 2026. Applications submitted by other means will not be accepted.

Please upload:

• Current resume and cover letter addressing the Position Description

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

A Paid Working with Children Check must be uploaded as part of your application. If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to *************************************** to confirm that your WWCC is in progress.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

This position requires the preferred candidate to undergo the below pre employment compliance checks.

• Criminal history check:  A criminal history does not necessarily disqualify a prospective candidate from selection.
• Pre‑employment medical: Pre‑Employment Medical Check, which also includes a Drug and Alcohol test.

The City of Parramatta supports a drug and alcohol‑free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact *************************************** for a confidential discussion.

Eligibility: Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.