Care Partner (Case Manager)
- Coordinate and review personalised home care services, care plans, service agreements and client budgets.
- Work with clients, families, Registered Nurses and other providers to identify changing needs and coordinate appropriate support.
- Maintain accurate records, manage risks and help older people remain independent at home.
Permanent Full-Time OpportunityGenerous leave & tax benefitsBundaberg & Hervey Bay, QLD locations
Care Partner | Home Care
Churches of Christ Seniors Living | Wide Bay Region (Hervey Bay & Bundaberg)
Full-Time
About the Team
Join a high-performing Home Care team in the Wide Bay region. Our people are hard-working, genuine and caring, and they're driven to make a real difference in the lives of older people living in their own homes and communities.
We hold ourselves to high standards, back each other up and take pride in delivering quality, person-centred care. Our Care Partners and clinical teamwork hand in hand, so every client gets well-coordinated, clinically informed support. If you bring energy, warmth and professionalism to your work and want to grow with a team that performs at its best, we'd love to hear from you.
About the Opportunity
As a Care Partner with Churches of Christ Home Care Wide Bay, you'll work closely with clients, their families, Registered Nurses and our clinical team to coordinate quality, person-centred care across Support at Home, Home Care Packages and CHSP programs. You'll be a key point of contact for clients and will help them reach their goals and stay independent at home. Strong working relationships with clinicians sit at the centre of this role, ensuring clinical needs are identified early, communicated effectively and acted upon promptly
What You'll Be Responsible For
- Coordinate and review care services that meet each client's needs, goals and preferences.
- Work closely with Registered Nurses and the clinical team on assessments, reviews and care planning.
- Recognise changes in client health, wellbeing or function and respond appropriately, including escalating clinical concerns.
- Integrate clinical advice into care plans, service agreements and support worker instructions.
- Build strong relationships with clients, families, clinicians, staff and external providers.
- Develop, monitor and update care plans and service agreements.
- Manage client budgets within funding guidelines.
- Identify and respond to risks and escalate where required.
- Maintain accurate, timely records and documentation.
- Contribute to a positive, supportive and collaborative team culture
About you
You are passionate about helping older people live independently and with dignity in their own homes. You enjoy building trusted relationships, working collaboratively and finding practical solutions to support clients and their families.
You'll Ideally Bring
Essential:
- Certificate III in Individual Support (Ageing, Home and Community) or equivalent qualification.
- Strong communication and interpersonal skills.
- A genuine, caring approach and commitment to person-centred practice.
- Confidence working alongside clinicians and knowing when to seek clinical input.
- Strong organisational and time management skills.
- Current First Aid Certificate.
- Current driver's licence and reliable, comprehensively insured vehicle.
- Current National Police Check (or willingness to obtain).
- Full working rights in Australia (we are unable to sponsor at this time).
Desirable:
- Certificate IV in Ageing Support, Community Services or a related qualification.
- Experience in home care, aged care or community services.
- Experience working within a multidisciplinary or clinically led team.
- Knowledge of Support at Home, Home Care Packages and CHSP programs.
- Experience using care management systems and My Aged Care
Importantly, you will be someone who closely aligns with our organisational values of Integrity, Compassion, Excellence and Courage, and is committed to providing exceptional care to older people.
Why Join Churches of Christ?
Churches of Christ is one of Australia's largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning more than 140 years. Through our faith-based mission, the church and organisation work together to provide holistic support across family services, community housing, retirement living, home care and residential aged care, with services across Queensland and Victoria.
What We Offer
- Competitive remuneration and superannuation.
- Ability to take up an ATO-supported benefit of up to $18,549 on living expenses (mortgage repayments, rent and entertainment) paid from your gross income before tax. Potentially reducing your tax burden, depending on individual circumstances.
- Generous annual leave to support wellbeing and work-life balance.
- A supportive and positive workplace culture where collaboration and compassion matter.
- Meaningful work where you can make a genuine difference in the lives of older Australians.
- Opportunities for ongoing learning, development and professional growth.
- The opportunity to be part of a values-driven organisation committed to quality, dignity and compassionate care.
How to Apply
If you're passionate about making a difference and contributing to meaningful outcomes, we'd love to hear from you - click APPLY NOW.
We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.
Applications will be assessed as they are received.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.