Managed Services Engineer - Microsoft Tech - 10M CONTRACT - EXT
- Join a rapidly growing Australian MSP with a fun and friendly culture.
- Focus on Level 2 / Level 3 Support, Service Desk, and M365 Administration.
- Attend client site in Wetherill Park 3 days per week.
ACT NOW: Join a rapidly growing Australian MSP with a fun and friendly culture of empowerment. This company manages infrastructure, connectivity, application, security and support services. They offer highly innovative innovative IT solutions and services to their clients.
We have a (10M Contract - EXT) Managed Services Engineer role available.
This role is mainly focussed on Level 2 / Level 3 Support, Service Desk, Desktop Support, M365 Administration, MDM, End user support and some responsibility for standing up VM's in Azure.
This role will require you to attend a client site in Wetherill Park 3 days per week. The client is a civil engineering firm, so you will be dealing with site engineers and tradesmen. You will need to be suited this type of environment and clientele.
Key Accountabilities:
- Accept, manage and resolve support incidents logged via the MSP support mailbox, online ticketing system or via telephone to conclusion.
- Lead or assist with the sale, design, implementation and support of Infrastructure and Cloud solutions for clients.
- Proactive monitoring and response to automated infrastructure monitoring and vendor incident alerts.
- Participate in rotating after-hours/weekend support and monthly patching exercises as required.
- Attend training, networking or business development events as nominated by the Company.
Essential Skills & Experience:
- 3+ years Exp in Windows Server and Desktop Support
- M365 Admin Exp including MS Teams, Defender, Intune
- Level 2 / Level 3 Support Experience
- Windows MDM Device Management Exp
- End User Support Exp
- Experience standing up VM's in Azure
- Active Directory/Group Policy
- Management of MS SQL Server
- Remote Desktop Services
- Infrastructure Monitoring
- Network and firewall connectivity troubleshooting
- Civil engineering or Construction Industry Exp (Ideal)
- Experience dealing with client - site engineers and field workers
- Excellent customer service skills, able to deal with blue collar client
- Outgoing Personaility
- Strong written and verbal communication skills
- Ability to multitask and manage projects from problem discovery through to completion
This is a great opportunity - To apply, please submit your CV via the portal by clicking the APPLY NOW button below.
You can also contact Charlie directly at: **********************
Charlie Molino
************
Northbridge IT Recruitment
For this and other opportunities please visit:
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