- Manage a residential portfolio of 120 properties
- Act as the primary point of contact for tenants, providing exceptional customer service
- Coordinate maintenance requests and manage lease renewals
About the Role:
An exciting opportunity has become available for an experienced Senior Property Manager to join a growing and established agency.
This is a fantastic opportunity for a property management professional looking to move away from the demands of traditional portfolio management and enjoy a more streamlined, tenant-focused role with genuine work-life balance.
Managing a portfolio of just 120 residential properties, you'll be working with one landlord, allowing you to focus on delivering exceptional service to tenants without the pressure of managing multiple owners.
Offering a Monday-to-Friday working week, two days working from home and dedicated support with routine inspections, this role provides the perfect balance of autonomy, flexibility and team collaboration.
Key Responsibilities:
- Manage a residential portfolio of 120 properties
- Act as the primary point of contact for tenants, providing exceptional customer service
- Coordinate maintenance requests, repairs and contractor communication
- Manage lease renewals, tenancy agreements and general tenancy matters
- Conduct ingoing and outgoing property inspections
- Monitor rental arrears and ensure tenancy compliance
- Maintain accurate portfolio records and documentation
- Utilise PropertyTree, InspectRE, ProBundle and Inspection Manager
- Work collaboratively with the wider property management team to ensure smooth day-to-day operations
Skills & Experience:
- Proven experience in residential property management, ideally at a senior level
- Strong understanding of NSW residential tenancy legislation
- Excellent tenant relationship management and communication skills
- Highly organised with exceptional attention to detail
- Confident managing a portfolio independently
- Strong problem-solving skills and a proactive approach
- Experience using PropertyTree or similar property management software
- Ability to work autonomously while contributing to a supportive team environment
- Current NSW Certificate of Registration or Real Estate Licence
- Current driver's licence
Benefits & Perks:
- Monday to Friday only, no weekend work
- Hybrid working arrangement with 2 days WFH
- Modern office based in with plenty of street parking
- One landlord across the entire portfolio
- No routine inspections
- Opportunity to work within the growing Build-to-Rent sector
- Supportive and collaborative team environment
- Greater autonomy without the demands of traditional landlord management
- Excellent work-life balance and long-term career opportunity
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