Administration Manager

About Us

Colosso Padel and Social Club is dedicated to providing high-quality Padel facilities, exceptional customer experiences and an engaging community environment. As our business continues to expand, we are seeking an organised and proactive Administration Manager to oversee our daily administrative operations, coordinate office functions and support the efficient running of our facilities.

About the Role

The Administration Manager will be responsible for managing the administrative and office operations of the business, ensuring that internal processes, staff coordination and business support functions operate effectively.

Working closely with senior management, the successful candidate will play a key role in maintaining efficient office systems, supervising administrative activities and supporting the continued growth of the business.

Key Responsibilities

• Manage and coordinate daily office and administrative operations to ensure the efficient functioning of Colosso Padel and Social Club, including its courts and social facilities.
• Develop, implement and maintain office policies, administrative procedures and operational systems to improve efficiency across court operations and club activities.
• Supervise and coordinate reception and front-of-house staff, including allocating duties, and monitoring performance.
• Oversee administrative processes relating to customer enquiries, court bookings, memberships, coaching and event scheduling, and business correspondence.
• Coordinate office and club resources, equipment, supplies and administrative services, ensuring the operational requirements of the courts and clubhouse are met.
• Maintain accurate business records, documentation, filing systems and administrative databases, including member and court booking records.
• Monitor administrative expenditure, assist with budget preparation and oversee the purchasing of office and club supplies and services.
• Oversee the administration of invoices, payments, court hire, membership records and other financial documentation in coordination with the accounts team.
• Review existing administrative workflows, including booking and membership processes, and recommend improvements to support business efficiency and expansion.
• Prepare operational and administrative reports for management, including staffing, expenditure, court utilisation and office performance.

Skills and Experience

The successful candidate will have:

• Relevant qualifications in Business Administration, Business Management or a related field, and/or relevant professional experience in office administration or management.
• Demonstrated experience managing office operations, administrative systems or business support functions.
• Strong organisational, planning and time-management skills, with the ability to coordinate multiple administrative priorities.
• Experience supervising administrative staff, allocating workloads and improving team efficiency.
• Sound understanding of office procedures, record management, budgeting and administrative reporting.
• Excellent written and verbal communication skills, with the ability to liaise effectively with staff, customers, suppliers and management.
• Proficiency in Microsoft Office and experience using booking, scheduling, customer management or other business administration software.
• Strong problem-solving skills and the ability to identify and implement improvements to administrative processes.
• Ability to work independently and maintain accurate records in a busy, customer-focused environment.
• Experience within the sporting, recreational, hospitality or leisure industry will be highly regarded but is not essential.

What We Offer

• A full-time position within a growing and dynamic padel business.
• The opportunity to contribute to the development of administrative systems and operational processes as the business expands.
• A collaborative and supportive working environment.
• Opportunities for professional development and career progression.
• The chance to work in an exciting and rapidly developing sporting industry.