Administration Officer - Boronia
- Provide reception services and a welcoming first point of contact for residents, families, visitors and contractors.
- Support the Home Manager and staff with diary management, onboarding, enquiries, records and office coordination.
- Maintain organised office operations while communicating professionally and prioritising work in a fast-paced aged care setting.
Administration Officer - Boronia
About MACG:
Medical & Aged Care Group (MACG) is a family owned and operated healthcare organisation that embraces best practice, continuous improvement, and social responsibility. We are proud to create a collaborative and supportive environment where employees are treated like family and residents receive high quality, person-centered care. Since 1995, MACG has grown to become one of Victoria’s leading privately owned aged care providers, operating eleven residential homes across southeast Melbourne.
Boronia Residential Aged Care is a warm, welcoming 60 bed home at the foothills of the Dandenong Ranges in Melbourne’s outer east, and one of eleven homes operated by Medical & Aged Care Group (MACG).
This is a home that takes real pride in what it does. Residents live in comfortable, homelike surroundings, with single rooms and ensuites, shared rooms for couples, and sunny courtyards and a BBQ area where residents and their families can relax together. Families and the wider community are always encouraged to be part of daily life. Boronia is known for its caring, supportive team, its commitment to person-centered care, and its focus on helping residents stay as independent as possible.
MACG’s guiding idea is to “travel the journey” with each resident and their family, and the Boronia team lives it every day.
When you join Boronia Residential Aged Care, you’re joining a team that genuinely cares, about residents and about each other.
Why Join Us?
- Competitive Pay!
- Onsite parking
- EAP Program
- Refer a Friend Benefit Program
- Home & Hearts Staff Awards
- JB-Hi-Fi employee discounts
- Ongoing training and development
- Be part of a growing, values driven organisation
About the Role:
We have a full-time Administration Officer opportunity at Boronia Aged Care. This is a fast-paced and varied role, in a home devoted to a warm and friendly environment for both staff and residents.
Key Responsibilities:
- Provide front-of-house reception, answering and directing phone calls promptly and professionally
- Greet and sign in residents, families, visitors and contractors, ensuring a welcoming experience from the moment they arrive
- Provide administrative support to the Home Manager, including diary management
- Coordinate the onboarding of new staff members
- Assist with day-to-day enquiries via email and face-to-face
- Update registers and maintain data directories
- Keep the office tidy, well-stocked and running smoothly
- Carry out ad hoc duties related to the position and the ongoing service needs of the home
Experience and Qualifications:
- Strong Microsoft Office skills, including Outlook, Word, Excel and Teams
- Great records management skills
- Confident, clear communication skills, written and verbal, for dealing with staff, residents, family members, visitors, contractors and subcontractors
- Maturity and experience, with the ability to handle challenging situations calmly and professionally
- A collaborative and adaptable approach to prioritising work and meeting deadlines
- Well-developed problem-solving skills
- Strong attention to detail with an analytical approach
- Experience in aged care is highly desirable but not essential
- Current Employment Police Check (required)
- Australian working rights (required)
At MACG we are proud of our culture; we are an embracing and supportive team, we welcome resident preferences and choice, we connect to engage our community of residents, families, and care staff.
Our Values:
At MACG, our values are at the heart of everything we do, and they show up in the way we care for our residents and support each other every day.
Compassion | Integrity | Dignity | Diversity | Accountability | Family | Respect
If you are a motivated, adaptable Administration Officer who wants to make a real difference in the lives of older Australians, we would love to hear from you, so apply today!
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